Ratings based on 731 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Room was clean. Bed was reasonably comfortable, but would be better if it had a blanket or duvet for cooler evenings. Also there was a lack of outlets on one side of the bed to plug in and charge your devices. Staff was friendly and helpful. All in all it was a good value.
by A verified traveler
Posted 19 Jan 2025
by A verified traveler from Cedar Grove
Posted 18 Jan 2025
Comment from Hotel Management
18 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you David we appreciate the review. Have a great day.
by A verified traveler
Posted 17 Jan 2025
Comment from Hotel Management
17 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Michael for reviewing our property. Take care and have a great day.
by A verified traveler
Posted 14 Jan 2025
Room was very clean. Plenty of parking
Comment from Hotel Management
16 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Lenord. We hope to see you again in the near future.
by A verified traveler
Posted 7 Jan 2025
Comment from Hotel Management
10 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Brandon for taking time and reviewing you stay. We hope to see you again and have a great day.
by A verified traveler from Hampton
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Scott. Have a safe trip home and a great day.
by A verified traveler
Posted 4 Jan 2025
The room didn’t feel clean there was hair all over the floor and bed, stains on the sheets. There was no hot water in the shower. The tv apps on their Roku didn’t work so you couldn’t watch the tv.
Comment from Hotel Management
6 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness is one of our top priorities, and we are deeply sorry that the room did not meet the high standards we strive to maintain. Your comments are invaluable to us, and we appreciate your understanding as we work to improve the quality of our accommodations. We hope to have the opportunity to welcome you back for a much better experience.
by A verified traveler from Kumasi
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Godwin. We appreciate the feedback. Have a great day and a happy new year.
by A verified traveler
Posted 2 Jan 2025
All was good,
Comment from Hotel Management
6 Jan 2025 by El Delfin Lodge, Hotel Management
Thank you Adrian. We hope you have an amazing new year.
