Ratings based on 1,075 Verified Reviews
2.3 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
by A verified traveler
Posted 24 Jun 2024
You get what you pay for
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Christopher, We appreciate your feedback and value all comments from our guests. We strive to provide a variety of accommodation options to suit different budgets and preferences. Should you have any further comments or concerns, please feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 23 Jun 2024
I needed a bottom room. The one available had a person staying in it. Had to use stairs for second floor. I use a cane...no help with luggage. Should have gone elsewhere.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Carla D, We apologize for any inconvenience you experienced during your stay with us. Our team values guest feedback and will address this to improve our services. Your comfort is important to us, and we regret if we fell short in meeting your expectations.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Dario, We appreciate you choosing our hotel for your stay. If there are any details you would like to share about your experience, please feel free to reach out to us. We strive to ensure all our guests have a positive stay with us.
by A verified traveler
Posted 22 Jun 2024
Arived and someone already had od'd on drugs. The pics were very misleading. The whole place had the worst smell and every wall, floor and everything else was discusting like a homeless camp.I did not feel safe and nobody was noce or helpful. On top of all of that, I did not get a refunded had to pay more and go somewhere else.
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Caitlin, We're sorry to hear about your experience and truly value your feedback. Please contact our management team directly to discuss your concerns further. Your input aids us in improving our service for future guests.
by A verified traveler
Posted 22 Jun 2024
The pictures looked good. But after 11 hours drive one would love to arrive to a clean, non-smoking hotel. The lobby was ok but the rooms were unacceptable. Dirty mattress box, hairdryer with some unknown sticky stuff and the nasty smell that was attempted to be covered with a too strong detergent. Unclean and didn’t give a sense of safety vey disappointed
Comment from Hotel Management
23 Jun 2024 by Manager, Hotel Management
Hello Diana,We appreciate your feedback and regret to hear about your experience. Our team strives to maintain high standards of cleanliness in all areas. Please contact our management directly to discuss your stay in further detail.
by A verified traveler
Posted 20 Jun 2024
Carpet stained and sticky nothing been updated still the same as it was 15years ago
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello joseph,We appreciate your feedback on the carpet and hotel decor. We strive to provide a comfortable stay for all our guests. Your comments have been noted for consideration in our future updates to enhance the overall guest experience.
by A verified traveler
Posted 20 Jun 2024
Great staff room was dirty and dry
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Andrew,We appreciate your kind words regarding our staff. We encourage you to reach out to our management team for any further assistance with cleanliness concerns during your stay. Thank you for sharing your feedback with us.
by A verified traveler
Posted 19 Jun 2024
This is the 2nd time the hotel booked through Expedia has been unsatisfactory. The property amenities didn’t exist as the first reservation, & this one had a roach in the refrigerator . I probably will not use Expedia again.
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Bernard, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 19 Jun 2024
Can’t believe Expedia lists this hotel! If it’s below 5 out of 10, should Expedia not do business with such a hotel?! Left without staying! It’s a horrible place. So dirty the tub is black. The bed sinks in with hollow part in the middle. The smell from the lobby to room is so wired and makes you sick! It took us two minutes to run away from this hotel, even without our money back. This is THE most horrible hotel there is!
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello Huhe, We're sorry to hear about your experience and appreciate your feedback. We take all guest comments seriously and will address these issues internally for improvement. We strive to provide a comfortable stay for all our guests and regret that we fell short in your case. Thank you for bringing this to our attention.
