Ratings based on 1,107 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Good location for easy access to the airport. Rideshare transport offered.
by A verified traveler
Posted 20 Nov 2024
Everything was ok
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Decent breakfast, cool office staff. Dirty towels, addicts in the parking lot.
Comment from Hotel Management
18 Nov 2024 by FOM, Hotel Management
Good afternoon Akeem, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 17 Nov 2024
Rooms are worn out...cracked ceilings, chairs ripped. One garbage can in bathroom.
Comment from Hotel Management
17 Nov 2024 by FOM, Hotel Management
Good morning Josh, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are sorry to hear that your stay did not meet expectation and will take your comments into account when considering any renovations. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 16 Nov 2024
Checked into the room & needed a different refrigerator then found out the Jacuzzi didn't work, then couldn't fill the bathtub so had to use shower. Being handicaped didn't help either. It was a very bad experience all the way around. I want my money back; but I know that won't happen.
Comment from Hotel Management
17 Nov 2024 by FOM, Hotel Management
Good morning Joshua, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by FOM, Hotel Management
Good morning Thomas, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us the next time you are in the Phoenix area. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by FOM, Hotel Management
Good morning Natela, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us the next time you are in the Phoenix area. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
by A verified traveler
Posted 15 Nov 2024
Great location close to the airport and clean room
Comment from Hotel Management
17 Nov 2024 by FOM, Hotel Management
Good morning Sandy Dee, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope you will book with us the next time you are in the Phoenix area. Jon KreitlerFront Office ManagerGreenTree Inn and Suites
