Ratings based on 969 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Great customer service with a fast check in!
by A verified traveler
Posted 13 Jan 2025
Had a great stay
Only wish they had a refrigerate in the room
by A verified traveler from Lake Elsinore
Posted 13 Jan 2025
AC was out in multiple rooms and no hot water in all of our rooms
by A verified traveler
Posted 13 Jan 2025
My stay was just fine but had no hot water all weekend
by A verified traveler
Posted 12 Jan 2025
Excellent costumer service by Angela
by A verified traveler
Posted 6 Jan 2025
For the walk to NRG Stadium there’s not a better place, but that’s all this hotel has to offer. It’s dated and I had two issues with the two rooms I occupied while I was there. My thought here is that n the future when I go back to this stadium I won’t be staying here.
Comment from Hotel Management
8 Jan 2025 by Wyndham NRG, Hotel Management
Greetings! We wish to thank you for your recent stay and we do appreciate the feedback that you have posted as this helps us to address these issues. We hope that you give us another opportunity to make your next stay a great stay.
by A verified traveler
Posted 2 Jan 2025
Hot water did not work in our room. Very close to the noisy interstate.
by A verified traveler
Posted 1 Jan 2025
The bathroom was dirty. The parking lot was a mess. The room would not cool down.
Comment from Hotel Management
8 Jan 2025 by Wyndham Hotels, Hotel Management
Greetings! We thank you for your recent stay and apologize for the issues you experienced, as this is not how we wish for you to remember us. Your feedback helps us improve our services, and we are sharing it with our staff.
by A verified traveler from York
Posted 1 Jan 2025
Very outdated and rundown and the door lock to get into the building was broken.
Comment from Hotel Management
8 Jan 2025 by Wyndham Hotels, Hotel Management
Good day! We thank you for your recent visit and appreciate your feedback, which helps us improve our services. We hope that you give us another opportunity to make your next stay wonderful.
by A verified traveler
Posted 26 Dec 2024
Rooms were good, beds were comfy. Place is showing its age but is kept as nice as possible. Very convenient if you're attending NRG stadium. Would stay again for the beds, staff, and convenience.
Comment from Hotel Management
8 Jan 2025 by Wyndham NRG, Hotel Management
Greetings and thank you for your recent stay. We appreciate the feedback and are sharing with our staff.
