Ratings based on 590 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Windsor

Posted 18 Jan 2025
Comment from Hotel Management
21 Jan 2025 by Heavenly Inn, Hotel Management
We appreciate your feedback. Thank you for staying with us.
3 out of 5
by A verified traveler

Posted 9 Jan 2025
Comment from Hotel Management
11 Jan 2025 by Heavenly Inn, Hotel Management
We appreciate your feedback. Thanks for staying with us.
2 out of 5
by A verified traveler

Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback.
1 out of 5
by A verified traveler

Posted 13 Dec 2024
In a nutshell, this place is dirty, uncared for. The sheets had stains and there was a bad odor in the room. Didn t seem they washed/changed the beddings after each guest. Couldn't stay, had to leave and book somewhere else.
Comment from Hotel Management
13 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback. We will address your concerns.
4 out of 5
by A verified traveler

Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Heavenly Inn, Hotel Management
We appreciate your feedback. Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 9 Dec 2024
Good for a night
Comment from Hotel Management
10 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback. We appreciate your stay with us.
1 out of 5
by A verified traveler

Posted 29 Nov 2024
masking tape all over the walls the fire place didn’t work as advertised
Comment from Hotel Management
3 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback.
1 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 20 Nov 2024
The sheets were dirty sheets had stains all over it
Comment from Hotel Management
3 Dec 2024 by Heavenly Inn, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Heavenly Inn, Hotel Management
We appreciate your feedback. Thank you for staying with us.