Ratings based on 313 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
The bedding sheets and towels are really dirty. There was dirt on the sheets and long black hair on 3 towels I opened!! A really big bug crawled across the wall….
by A verified traveler
Posted 29 Nov 2024
Gas heater wasn’t working. The room was cold and blanket was thin. We had to wear outer wear to sleep.
by A verified traveler
Posted 29 Oct 2024
The staff was wonderful. Love the family cabin. Someone trying to get in at night… I’m assuming was a bear… was a little alarming . Other than that I had a relaxing , quiet, peaceful stay at Emerald Bay Lodge!!! Will definitely stay again. Thank you for making my vacation great!
by A verified traveler
Posted 23 Sep 2024 on Orbitz
Good location very close to Pope Beach, which is what I wanted
Comment from Hotel Management
24 Sep 2024 by Trina, Hotel Management
Thanks Edward.We hope to see you at our lodge again soon.Safe travel.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Trina, Hotel Management
Thanks Keven.We hope to see you at our lodge again soon.Safe travel.
by A verified traveler
Posted 23 Sep 2024
Decent stay.
Comment from Hotel Management
24 Sep 2024 by Trina, Hotel Management
Thanks Joshua.We hope to see you at our lodge again soon.Safe travel.
by A verified traveler
Posted 7 Sep 2024
No AC No Screens on windows. Hot water takes over 5 mins to get and water presser poor. Bed mattress lumpy and soft.
Comment from Hotel Management
24 Sep 2024 by Trina, Hotel Management
We appreciate your feedback.We will inform management.safe travel.
by A verified traveler
Posted 5 Sep 2024
Rooms are really nice front desk reception very friendly and helpful would definitely boom again
Comment from Hotel Management
24 Sep 2024 by Trina, Hotel Management
Thanks Silvestre.We hope to see you at our lodge again soon.Safe travel.
by A verified traveler
Posted 1 Sep 2024
Nice place overall. No ice machine and the pool has no water. Shower is beyond tiny and has a not stating to run it for a while as it takes time to get hot. After 20 minutes it was still only room temp. and could not be adjusted.
Comment from Hotel Management
2 Sep 2024 by Trina, Hotel Management
Good day,Thanks for your feedback.Safe travel.
by A verified traveler
Posted 25 Aug 2024 on Hotels
Paper thin sheets, no extra blankets, heater didn’t work.
Comment from Hotel Management
2 Sep 2024 by Trina, Hotel Management
Good day,Thanks for your feedback.Communication is priceless; unfortunately, we do not show you shared your issues with us (needing an extra blanket and heater pilot light lite.Safe travelRespectfully
