Ratings based on 991 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Nice and comfortable rooms. Helping and friendly staff
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello James,We are delighted to hear that you found our rooms nice and comfortable, along with our helpful and friendly staff. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 19 Nov 2024
Great staff , nice rooms and excellent location
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Lesha,We are thrilled to hear that you appreciated our staff, rooms, and location during your stay. Your feedback is valuable to us, and we hope to welcome you back again in the future.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Anthony,We are delighted to hear you had a positive experience during your stay with us. We look forward to welcoming you back soon for another enjoyable visit!
by A verified traveler
Posted 13 Oct 2024
Bedroom was in really bad condition and very dirty and smell bad
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Zenon, We apologize for the experience you had with the condition of your room. Please feel free to reach out to management with further details so they can address the situation accordingly. Your feedback is valuable in helping us improve our services for future guests.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Victor, We appreciate you choosing to stay with us. If you have any feedback to share from your recent visit, please don't hesitate to reach out to us. We value your input and would love to address any issues you may have encountered.
by A verified traveler
Posted 30 Sep 2024
Great Experience
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello Carol,We're delighted to hear you had a great experience during your stay with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback with us. Should you have any further comments or require assistance, please feel free to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello William,We are delighted to hear that you had a wonderful stay with us! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by ana s, Hotel Management
Dear guest, you cancelled your reservation and didn't even stay at the property, so why are you giving us a bad review?
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Regine Paola, We hope you had a pleasant stay despite any shortcomings you may have experienced. Please feel free to reach out to us directly with any feedback you would like to share. We strive to improve and would love to hear from you.
by A verified traveler from Long Beach
Posted 26 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Thomas, We appreciate you choosing to stay with us and we value your opinion. Please feel free to contact us directly with any further comments or concerns you may have about your recent stay. We hope to welcome you back in the future for an even better experience.
