Ratings based on 817 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Culver City
Posted 26 Sep 2024
by A verified traveler
Posted 23 Sep 2024
We couldn’t stay here for the night due to the quality of our room and the property being dirty, neglected, and dilapidated.
The only reason we booked this hotel (motel) was due to its good reviews and hot tub.
However, when we arrived, our room was completely outdated and dirty. The trim was chipped and cracked, the walls were stained, and the bathroom stripping was covered in cigarette stains. When we used the sink, it backed up and chunks of unknown material came out. After the outdated gas furnace heater made a loud and weird noise, we make an executive decision to ditch.
Additionally, the hot tub and pool were completely neglected. It looks like they’ve been out of service since the last big snow due to the large weeds growing everywhere.
I was really looking forward to this place. The pictures and reviews make it look like a lovely, quaint spot close to the beach. We wary of many of the reviews… I’m sure some of them are fake.
by A verified traveler
Posted 20 Sep 2024
Room was terrible. Room 11. Maybe others are better. No light when we entered had to stand on the bed to turn it on. No outlets near bed. The one on the west wall had a hand written taped sign saying "do not use". Furnace came on and banged loudly in the middle of the night. TV had a faded screen and would not turn off via remote. Had to unplug. Bed was ok. No front desk. Contactless entry but no email explaining. Had to call at 10p. Asked for additional coffee did not receive. Pool and hot tub were dirty and inoperable on Sept. 13th
by A verified traveler
Posted 13 Sep 2024
The Hotel needs better staff to help the cistomers.
by A verified traveler
Posted 4 Sep 2024
I loved my stay here. They call you the day your stay starts to give you the code for your room. They respond quickly to texts for any issues you have. The top floor has AC units but the bottom doesn't. They do provide a fan, but it was still a little stuffy for me. The room was very clean but I did find some leftover toothpaste on the bottom of a clear cup. I texted the manager and he brought us new cups right away. The lamp in between the beds didn't work. There were some cosmetic issues (i.e. holes/markings/shower leaking) but nothing to cause alarm. I believe it's just an old building that they'll fix up throughout time. It really is a pleasant stay. The beds were very comfortable. Closest beach is less than a 10 minute walk with so many activities for the water (jet skis/boats/parasailing). We even walked to another beach in less than 30 minutes. Food options are less than a 10 minute walk as well as shopping. Plenty of parking. You can text them to ask for more towels or room service and they respond quickly and do an amazing job. The price for the room was very reasonable. I would definitely stay again.
by A verified traveler
Posted 17 Aug 2024
N/S
by A verified traveler from Taylorsville
Posted 5 Aug 2024
by A verified traveler
Posted 29 Jul 2024
Thank you so much!! Lugar agradable, tranquilo, limpio, el encargado del hotel fue muy amable, el lugar esta muy bien ubicado, me gustaron los juegos que pone en las areas sociales.
by A verified traveler
Posted 13 Jul 2024
Clean and easy access to everything, staff are quick to respond
by A verified traveler
Posted 30 Jun 2024
The owner of the hotel was super communicative! Check in was easy, and location was so close to everything. We would definitely stay here again.
