Ratings based on 577 Verified Reviews
2.5 Room cleanliness
2.5 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Bedding had holes and stains on, was washed but horrible looking. Door was not tight, had about a 3/4 “ space of play. Had a chain lock. I had to put a chair under handle to feel a little safer. Had to twist light bulb to turn off and on. If we would known the area and had time and money to find another place we would have! Not recommended!!!
Comment from Hotel Management
14 Jun 2024 by Guest Relations, Hotel Management
Dear Cheryl,We appreciate you sharing your thoughts with our team. However, we are disheartened that we were unable to meet your expectations. What you described is not typical of the high standards that our team strives to uphold. We will be sure to discuss your feedback as we continually enhance the guest experience. Thank you for choosing to stay with us.
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 25 Nov 2023
Fruendly and helpful staff
by A verified traveler
Posted 14 Nov 2023 on Hotels
by A verified traveler
Posted 24 Oct 2023 on Hotels
Great staff
by A verified traveler
Posted 20 Oct 2023
I didn't like anything about the property or the location !!!!
Comment from Hotel Management
26 Oct 2023 by General Manager, Hotel Management
Dear Tina,It's unfortunate to hear that you didn't have a good time with us. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Don’t stay here ever!!
Posted 13 Sep 2023 on HotelsCan’t believe I was charged over $100 for this absolute dump!! My bed spread had 2 burn holes in it, the carpeting looks like it’s been there since 1980? Walls were disgusting, the bathroom sink faucet came off in my hand? The glass window over the door had no curtains so the light from outside shined directly into my room and bounced off the mounted tv,
And I need darkness to sleep!!!
by A verified traveler
Posted 4 Sep 2023
Worst hotel condition and service, no Wi-Fi, no charging point, all the rooms stinks and smoking smell.
never book in this hotel
Comment from Hotel Management
9 Sep 2023 by Guest Relations, Hotel Management
Dear Raj,It is upsetting to hear about your experience. We are very sorry for the areas where we fell short and will use your feedback to take action. Thank you for making your voice heard.
by A verified traveler
Posted 2 Sep 2023
There should be a negative rating below zero for this hotel. It was so dirty they bugs were jumping around everywhere. The toilet was clogged which they didn’t fix even upon our request. They didn’t change our room either. The staff was extremely rude and asked us to give bad reviews as they didn’t care. The carpets were damped wet and stinky. They didn’t provide any blankets. The bedsheets were dirty and stinky. No body soap was provided either. The property condition was extremely poor. It felt so unsafe. I would highly discourage everyone not to go there.
Comment from Hotel Management
6 Sep 2023 by Guest Relations, Hotel Management
Dear Muhammad,We welcome all feedback from our guests and are disappointed that this was your perception of our hotel. While we receive regular pest control service to ensure our property is pest-free, we will be sure to address your comment with our specialist. Rest assured, improvements will be made, and your review will aid us in that effort. Thank you for reaching out, and we hope you had a safe trip home.
