Ratings based on 301 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Property hosts were friendly and accommodating. The room, whilst small, was very clean and comfortable and there was a grocery store within easy walking distance. Happy with the location, just over the bridge from “downtown” Grafton
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 26 Jul 2024 on Wotif
Newly renovated ,clean ,friendly staff. Ability to stream to tv wasnt an option
2 out of 5
by A verified traveler

Posted 7 Jul 2024
The ad says it has a kitchenette. Infact it has just a microwave. Could do with a toaster a few plates and bowls
Comment from Hotel Management
7 Jul 2024 by HRMI team, Hotel Management
Thank you for your review. All our rooms have a Microwave, Fridge, a good sink to wash up in, we also supply wash up detergent and tea towel. We supply Tea 'Coffee, Tea, Sugar, Biscuits and milk,a jug, 2 Coffee Cups and cups and saucers. We supply 2 bottles of complimentary water. How ever we do not have toasters or dinner crockery in the rooms and it clearly states in all rooms TO PLEASE ASK AT RECEPTION IF YOU REQUIRE THESE ITEMS. I think your review is very POOR!!!!!
5 out of 5
by A verified traveler

Posted 23 Jun 2024
Great size room
4 out of 5
by A verified traveler

Clean and tidy

Posted 20 Jun 2024 on Hotels
Small cosy room. Clean and tidy. Had to ask at reception for plate and cutlery. Great parking right outside.
4 out of 5
by A verified traveler

Posted 23 May 2024 on Wotif
Welcome on arrival Good points for dinner nearby Good accommodation
Comment from Hotel Management
25 May 2024 by HRMI, Hotel Management
Many thanks David for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry
5 out of 5
by A verified traveler

Posted 21 May 2024
A bit Noisy of the neighbours but nice area
Comment from Hotel Management
25 May 2024 by HRMI, Hotel Management
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Apologies for the neighbours :(. Looking forward to seeing you again. Kind regards, Cheryl and Larry
4 out of 5
by A verified traveler

Posted 3 May 2024 on Wotif
Comment from Hotel Management
25 May 2024 by HRMI, Hotel Management
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry
5 out of 5
by A verified traveler from Madison

Posted 24 Apr 2024
Comment from Hotel Management
25 May 2024 by HRMI, Hotel Management
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry
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