Ratings based on 186 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Would recommend and will be back!
Comment from Hotel Management
28 Aug 2024 by The Frame Hotel Team, Hotel Management
Thanks so much, Jaymie! We loved meeting and getting to chat with you during your stay and look forward to next time!
by A verified traveler
Posted 8 Jul 2024
Charming and quiet right in middle of Austin. Parking in great. Walk to everything on South Congress. There are some pretty steep stairs at entry, but they were worth it IMO. Suites are charming and deck is absolutely wonderful.
Comment from Hotel Management
22 Jul 2024 by Dave and the Frame Team, Hotel Management
Thanks, Craig! And now that you know about the stairs and have conquered them we hope you'll return again and again. :)
by A verified traveler
Posted 7 Jul 2024
This is our second time staying here.
Great location
We were in room 4 which was too noisy.
Hot water was very limited on our first day for a shower
Took the do not disturb sign off but room wasn’t cleaned
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Hi LaVerne,You're 100% correct -- our Queen Balcony rooms are the noisiest because they're on the street side closest to the business district and music clubs. Try a King Courtyard toom (same price) for a quieter stay.I wish we'd known about any issues during your stay. We would be happy to help if there are any problems, including hot water.We only provide daily cleaning upon advance request--so just drop us a line the day before if you're going to be out the next morning and want your room freshened up!Can't wait to see you again...
by A verified traveler
Posted 28 Jun 2024
In the middle of everything and yet so quiet! Loved the community room with all the extras. We will be back for sure.
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Tim, thank you! We call ourselves an urban oasis and you summed it up beautifully. See you next time!
by A verified traveler
Posted 16 Jun 2024
We had a great time and we will be back there for sure.
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Hi Billy - thanks for letting us know you enjoyed your time. We look forward to the next stay.
by A verified traveler
Posted 20 May 2024 on Hotels
Amazing as always!
Comment from Hotel Management
20 May 2024 by Dave / The Front Hotel Team, Hotel Management
Thanks, David!
by A verified traveler
Posted 16 May 2024
Beautiful quiet oasis off South Congress with sleek modern decor. Have stayed multiple times before and always look forward to another visit! Thank you!
Comment from Hotel Management
16 May 2024 by Dave, Hotel Management
Lynne - it was so wonderful to have you back! Take care and we hope to see you again soon!-The Frame Team (formerly Kimber Modern)
by A verified traveler
Posted 6 May 2024
Hands down one of the best hotels I have ever stayed it. Don’t think about it. JUST BOOK IT
Comment from Hotel Management
6 May 2024 by Dave & The Kimber Team, Hotel Management
Thank you, Jessica! We hope to see you back again soon!
by A verified traveler
Posted 27 Apr 2024
This was a lovely space in a great location! The room was very clean. For the price I thought the rooms were small. If you are not great at technology like me, it was also actually quite confusing figuring out how to get in the location of the rooms. Overall a very lovely place but in my opinion overpriced for the experience.
Comment from Hotel Management
6 May 2024 by The Kimber Team, Hotel Management
We appreciate the feedback and know our way of staying isn't the best for everybody. We appreciate you giving it a try and letting us know your thoughts.
by A verified traveler
Posted 17 Apr 2024
Right off Congress Ave and noisy. I tried to call property to see if I could switch rooms (which I would’ve paid for) and nobody answered or called me back, which was disappointing.
Comment from Hotel Management
6 May 2024 by The Kimber Team, Hotel Management
We're so sorry to hear about this experience. Thank you for letting us know.
