Ratings based on 962 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Alex Marker Pittock, Hotel Management
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. We look forward to providing the same superior service to you for your next stay.
by A verified traveler
Posted 22 Sep 2024
My brother stayed here for a week. He was comfortable. The kitchen was great, so he didnt have to eat out everyday!
Comment from Hotel Management
27 Sep 2024 by Alex Marker Pittock, Hotel Management
Thank you for such kind feedback regarding your most recent stay. We are happy to hear that your brother enjoyed his time with us, as well as his spacious kitchenette. We appreciate your feedback, and we hope to offer you the same superior service on your next visit.
by A verified traveler
Posted 14 Sep 2024
When we checked in the young man was very nice. The room I asked for was supposed to bed nonsmoking and king bed. I got a room smell HORRIBLE of smoke and it had a queen bed, I know cause I have a king at home. The remote to the TV had no back and when I picked it up my hand stuck to it. The front of the bathroom vanity had, what appeared to be, toothpaste residue on it from previous guests. There was a yellow chair in the room full of stains that looked like there were no attempts to clean it. On the floor entering into the bathroom area there’s a huge orange/red stain on the carpet.
I get it if there are renovations going on but cleaning well goes a long ways. Don’t rent out rooms that are falsely advertised. We paid good money for this room and by the time we got to the room at 8:pm it was too late to reserve another one else where. This was stated to be a 8.6 rating, I DONT THINK SO.
by A verified traveler
Posted 2 Sep 2024
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Comment from Hotel Management
29 Sep 2024 by Alex Marker Pittock, Hotel Management
Thank you for your feedback from your stay. We are happy to hear that you enjoyed your time with us, and we look forward to offering you the same superior service in the future.
by A verified traveler
Posted 31 Aug 2024
Dirty halls. Smelled horroble, unsecured doors
by A verified traveler
Posted 31 Aug 2024
Hallways were extremely smelly and dirty. The putside doors didnt lock. There is a drug ring slinging behind the place
by A verified traveler
Posted 29 Aug 2024
Front desk clerks were great. Room was very clean…thank you
Comment from Hotel Management
4 Oct 2024 by Alex Marker Pittock, Hotel Management
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay with us. We look forward to providing the same superior service to you for your next stay.
by A verified traveler
Posted 28 Aug 2024
This hotel is fine, but at the price-point, I would hope for better. I don't necessarily blame the property, but the market in general. That may not be fair to the property, which again is fine. But spending nearly $400 a night for a hotel that was dated and had a funky smell in the common areas, is just wrong. Not sure there is any fix, and this is the price to pay to stay in the area, but the value proposition is not there.
by A verified traveler
Posted 27 Aug 2024
Room seemed musty and damp. Has the filter been cleaned in the AC? Kept windows open for fresh air. People living there played their music too loud.
by A verified traveler
Posted 24 Aug 2024
Arrived at this hotel for an overnight stay with two pair of sneakers and left with one pair. Knew I had brought two pairs, but waited to get home, after traveling for a month, to confirm that my sneakers had been stolen from my bag in the hotel room.
BRAND NEW Brooks sneakers. Back in Burlington, I stopped by the hotel to let them know they have a thief on their staff.
Representative at desk told me someone would contact me (it seemed they wanted to look somewhere for my sneakers, even though I explained that the sneakers were most definitely stolen…I had already asked for a key to re-enter the room the morning I checked out-when I got to my car and realized one pair of sneakers was missing.) I will NEVER use this hotel again. Hopefully whoever stole my sneakers is getting good use from them. Perhaps I'm lucky that something more valuable wasn't stolen, but it's disconcerting that Delta has no response to the fact that I was a target of a thief on their staff.
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