Ratings based on 248 Verified Reviews

2.9 out of 5
57% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Mar 2019
They were quick to change our room when we found that the heat didn’t work but they had the pool area closed for quite some time and each staff member had a different story as to why. I stayed at this property 9 months ago and it has gone severely downhill since.
2 out of 5
by A verified traveler

Ok!

Posted 18 Mar 2019 on Hotels
They do not have a restraint or bar. Pool or in order. Manager seemed more interested in her conversation with other employee who was trying to check us in. Said they had laundry. Notta. Daughter asked about laundry facility. Front desk replied. What do you need that for?
3 out of 5
by A verified traveler

Life after people

Posted 4 Mar 2019 on Hotels
The pool/atrium area is beautiful, but it ends there. Sadly this oversized property is what happens after a town dies. Carpets were wet from roof leaks, rooms were in serious need of repairs and updates, but staff seemed to be doing their best to make things feel better.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2019
2 out of 5
by A verified traveler from Madison, Wi

Posted 17 Feb 2019
Lobby looks great & that's it. Room was in poor condition. A loud high pitched humming noise through bathroom vent heard all night...I couldn't sleep at all.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2019 on Hotels
3 out of 5
by A verified traveler from Moline, IL

Posted 17 Feb 2019
First impression "abandoned" no cars in the ice and snow covered parking lot, lobby was nice receptionist a little difficult to understand. Rooms super dated, first room, dingy grey towels used to be white im assuming.hotel bar and restaurant closed like out if business closed. Game room locked. Front desk stated closed. Wet floors in hall, exterior doors not operable from inside or out. I would not recomend this place to anyone, in its current condition.
3 out of 5
by A verified traveler

Posted 13 Feb 2019 on Hotels
very old hotel room. For 1 night it’s fine
2 out of 5
by A verified traveler

Don't stay here unless you hav too.

Posted 12 Feb 2019 on Hotels
Cold shower, tub would not drain, Bed linens had stains, parking lot full of ice some areas you could not even drive on. Towels were yellowed. Bar and restaurant were both closed until further notice.
3 out of 5
by A verified traveler

Hotel was nice and what I expected

Posted 11 Feb 2019 on Hotels
Overall hotel was nice. A bit dated but for the charge we did expect that. My only big issue was around the pool area there were several unsupervised kids that decided to run laps up and down the hallway almost running into me as I left my room. I just wish the hotel mgmt would monitor that area to try and control situations like that better. Would stay again when in the area.