Ratings based on 1,454 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Keyur, thank you for choosing Royal Palm South Beach Miami. It's wonderful to see your positive rating. We're glad you had an enjoyable experience with us. Our team values your feedback and strives to make every guest's stay memorable. We look forward to seeing you again on your next visit to South Beach.
by A verified traveler
Posted 29 Nov 2024
We stayed in room 735 and the room was outdated
But for the price there is nothing around there with that kind of price you could stay at the Lowe’s right next For $645 night— Another thing was the pool was ice cold nobody in it, so it was quite disappointing in that sense cause my kids could not jump in the pool – – but we did go to the beach which is conveniently right outside
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Eduardo, thank you for choosing to stay at Royal Palm South Beach Miami. It's wonderful to know you appreciated our location and competitive pricing. We aim to provide great value in the area, and it's nice to hear this worked well for your stay. Regarding the room and pool temperature, your insights are appreciated, and our team is always looking for ways to enhance guest experiences. We're glad the beach access was a highlight for you and your family. We hope to welcome you and your family back for an even more enjoyable visit in the future.
by A verified traveler
Posted 28 Nov 2024
My husband and I went to Miami to celebrate our 20 year wedding anniversary. The Royal Palm was perfect for us. It was in a great location, all the staff was wonderful, it was clean and great beach and boardwalk access. We picked a partial ocean view room and it was a beautiful view. It was affordable too. We will definitely return to the Royal Palm.
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Tim, we're thrilled you chose the Royal Palm South Beach Miami for such a special occasion and that it was the perfect choice for celebrating your 20th wedding anniversary. It’s wonderful to hear you enjoyed our prime location and found your partial ocean view room to be just right. Our team members are delighted to have contributed positively to your stay, and we're glad you appreciated the easy access to the beach and boardwalk. We’re looking forward to welcoming you and your husband back for more memorable moments at our hotel.
by A verified traveler
Posted 26 Nov 2024
It was good
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Moe, thank you for sharing your experience. It's great to know you had a pleasant stay at the Royal Palm South Beach Miami. We're happy you enjoyed your time with us, and we hope to welcome you back for another enjoyable visit soon.
by A verified traveler
Posted 26 Nov 2024
Right on the beach! 2 hour complimentary bike rentals the kids and I rode down the bike path along the beach to the south point. We were able to see a lot of the area without worrying about driving and traffic. Room is clean and comfortable. Staff is amazing!
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Christina, it’s wonderful to hear you had a great time at Royal Palm South Beach Miami! The location right by the beach truly offers an excellent opportunity for exploration, and it sounds like you and the kids made the most of the complimentary bike rentals. It's delightful that you enjoyed discovering the area while avoiding the hassle of traffic. We're glad your room met your expectations in terms of cleanliness and comfort. The team is thrilled to know they made a positive impact on your stay. We're looking forward to welcoming you back for another memorable experience.
by A verified traveler
Posted 26 Nov 2024
Amazing staff at the front
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Ryan, thank you for staying with us at Royal Palm South Beach Miami. We're thrilled to hear you had an exceptional experience with our front team members. They truly take pride in making guests feel welcome and ensuring an enjoyable stay. We're looking forward to seeing you again soon!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Jakena, the team is sorry to learn that the experience may not have met your expectations. The intention is to create memorable stays for all guests. Your feedback is key in helping us improve. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Jesus, thank you for your splendid rating! We are thrilled you enjoyed your stay at Royal Palm South Beach Miami. It's wonderful to know that we could provide a memorable experience for you. Our team hopes to have the pleasure of welcoming you back for another exceptional visit soon!
by A verified traveler
Posted 21 Nov 2024
Mini bar was not cool. AC did not cool room.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Bruce, thank you for sharing your experience. It seems there were concerns with the room amenities. The team always strives to maintain all facilities in top working order, and your feedback is valuable to us for continuous refinement. We hope you'll consider giving us another chance in the future for a more comfortable and enjoyable stay.
by A verified traveler
Posted 20 Nov 2024
Great
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Monica, we're thrilled you enjoyed your stay at Royal Palm South Beach Miami. It's always wonderful to hear that our guests had an incredible experience. We hope you had the chance to soak up the vibrant atmosphere and explore all the amazing amenities our property has to offer. We look forward to welcoming you back for another amazing visit.
