Ratings based on 415 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
The property is centrally located in South Beach, making it an excellent choice. The one-bedroom loft was perfect for a single traveler. I enjoyed using the balcony both in the morning and at night. However, the apartment is located above a restaurant, which can be quite noisy at times. Overall, I recommend it because of its amenities, convenient location, and cleanliness.
Comment from Hotel Management
17 Dec 2024 by Lowkl Team, Hotel Management
Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed our central location, the one-bedroom loft, and the balcony. We also appreciate your kind words about our amenities and cleanliness.We apologize for any noise you experienced from the restaurant below. We understand how important a quiet environment is, and we will explore ways to minimize this for future stays.Thank you for your recommendation, and we hope to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Lowkl Team, Hotel Management
Thank you so much for your fantastic review! We are delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we truly appreciate your kind words.We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Lowkl Team, Hotel Management
Thanks for taking the time to evaluate us!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Lowkl Team, Hotel Management
Your input is really valuable to us! Thanks for taking the tome to evaluate us!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Lowkl Team, Hotel Management
Your input is really valuable to us! Thanks for taking the tome to evaluate us!
by A verified traveler
Posted 15 Nov 2024
At the night so noisy
Comment from Hotel Management
15 Nov 2024 by Lowkl Team, Hotel Management
Dear Judy, Thank you for letting us know. We're sorry to hear that your experience was impacted by the noise, and we regret that we couldn’t address the issue during your stay. Your feedback is important to us, and we will take it into consideration to improve the comfort of future guests.If you’d like to share any further details or have any questions about your stay, please don’t hesitate to reach out. We hope you'll give us the opportunity to welcome you back for a more peaceful visit in the future.Safe travels,
by A verified traveler
Posted 15 Nov 2024
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Comment from Hotel Management
15 Nov 2024 by Lowkl Team, Hotel Management
Dear Nikolay, Thank you for your review. We're glad to hear that your stay was overall positive, though we appreciate your feedback on areas where we can improve. We’re always looking for ways to enhance the guest experience and hope to provide an even better stay next time.We look forward to welcoming you again!Sincerely,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Lowkl Team, Hotel Management
Dear Felipe, We're sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we’d love to learn more about what went wrong. Please contact us so we can make things right and improve for future guests.Thank you,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Lowkl Team, Hotel Management
Thank you for staying with us. We hope we can make it better.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Lowkl Team, Hotel Management
Dear Freddy, Thank you so much for your review! We appreciate any input from our guest, so we can improve. Hope to welcome you again soon!
