Ratings based on 119 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
2.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2023
Nothing
by A verified traveler
Posted 13 Aug 2023
Comment from Hotel Management
18 Aug 2023 by William, Hotel Management
Thank you for taking the time to provide your feedback; it is greatly appreciated.
by A verified traveler
Posted 11 Aug 2023
Overall, this was one of the more disappointing hotels I have stayed at recently. The bed frame looked home-made, the bathroom had no extraction, the hotel airconditioning seemed to be broken and the room had a portable ducted AC unit which meant the windows couldn't close and there was a lot of street noise. This property just feels run down and tired.
Comment from Hotel Management
11 Aug 2023 by William, Hotel Management
I'm sorry to hear about your disappointing experience at the hotel. Your feedback is valuable, and I appreciate you sharing your concerns. It's disappointing when a hotel falls short of expectations, especially with issues like the bed frame, bathroom ventilation, and air conditioning. It sounds like the property could benefit from some improvements and updates. Your comments about the portable AC unit and street noise are also duly noted. I hope that your next hotel stay will be more comfortable and enjoyable.
by A verified traveler
Posted 8 Aug 2023
Dont have one the stay was pk but the bathroom wasnt that clean
Comment from Hotel Management
9 Aug 2023 by William, Hotel Management
Thank you for sharing this feedback with us.
by A verified traveler
Posted 23 Jul 2023
Room was tidy and very clean, guest services was speedy and very polite as well
Comment from Hotel Management
27 Jul 2023 by William, Hotel Management
Thank you for taking the time to share your experince and provide us with positive feedback.
by A verified traveler
Posted 23 Jul 2023
Comment from Hotel Management
18 Aug 2023 by William, Hotel Management
Thank you for taking the time to provide your feedback; it is greatly appreciated.
by A verified traveler
Posted 27 Jun 2023
It was nice and clean. I waa able to walk to the beach
Comment from Hotel Management
27 Jun 2023 by William, Hotel Management
Thank you for sharing your exprience with us and providing a 5/5 rating. We are glad you enjoyed your stay and always welcome you back.
by A verified traveler
Miami
Posted 25 Jun 2023 on HotelsNo A/C in a room in Miami? Ordered chicken and waffles and the waffle was a half cooked Leggo my Eggo!!!
Comment from Hotel Management
27 Jun 2023 by William, Hotel Management
Oh no, that sounds like quite an unpleasant experience! Please reach out to me so that we can work together to make this better. We ensure every experience is a good one.
by A verified traveler
Posted 24 Jun 2023
TODO DE MUY MALA CALIDAD
Comment from Hotel Management
25 Jun 2023 by William, Hotel Management
We apologize for any dissatisfaction you experienced during your stay at our hotel. We strive to provide a high-quality experience for all our guests, and we take feedback like yours seriously. To assist us in addressing your concerns, could you please provide more specific details about the aspects of the hotel that you found to be of poor quality? This information will enable us to investigate the issues and work towards improvements. We appreciate your feedback and look forward to the opportunity to make it right. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Jun 2023
Toliet was broken and lobby hot... they let us check in early
Comment from Hotel Management
23 Jun 2023 by William, Hotel Management
That's great news! It's always a pleasant surprise when a hotel allows an early check-in. The lobby AC was having issues and we made sure to have it back up and running as soon as we could, Our apologies if this may have caused any inconveniences.
