Ratings based on 760 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Very clean and modern. One week later and they still have a monetary hold on my debit card. They held two payments and a deposit. My payment cleared but one night and deposit are still be held..over $500. Terrible way to do business!!!!!!
by A verified traveler
Posted 14 Nov 2024
Good walking area
by A verified traveler from Dunrobin
Posted 13 Nov 2024
Beautiful place. Pool area
Good location
by A verified traveler
Posted 10 Nov 2024
Good location. Close to Lincoln Rd strip mall, places for food and Trader Joe’s or Publix. Nice rooftop pool. Clean rooms and relaxing for our stay
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Dear Shana,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the comfort of your stay, our rooftop, and that Denise made a positive impact on your experience with her transportation assistance. We apologize for any confusion regarding our proximity to Ocean Drive. While our location offers its own unique appeal, we understand that being closer to certain attractions can be a preference for some guests. We'll work to make location details clearer for future guests to avoid any misunderstandings.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,Jimmy BlainFront Desk Supervisor
by A verified traveler
Posted 9 Nov 2024
Everything was good
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Hello Mark,Thank you for your wonderful 5-star review! We're so glad to hear you had a great stay with us. We hope to welcome you back to Hotel Palomar South Beach soon for another memorable experience.Warm regards,Jimmy BlainFront Desk Supervisor
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Hello Patty,Thank you for your wonderful 5-star review! We're so glad to hear you had a great stay with us. We hope to welcome you back to Hotel Palomar South Beach soon for another memorable experience.Warm regards,Jimmy BlainFront Desk Supervisor
by A verified traveler
Posted 8 Nov 2024
Great location, clean and safe. Enjoyed our stay and would stay again! Walking distance to the beach.
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Dear Crystal,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our convenient location, cleanliness, and felt safe throughout your stay. It’s great to know you made the most of our proximity to the beach and had an enjoyable experience.We’d be delighted to welcome you back again soon!Warm regards,Jimmy Blain Front Desk Supervisor
by A verified traveler
Posted 8 Nov 2024
Newish property
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Hello Manuel,Thank you for your review and for choosing Hotel Palomar South Beach! We’re pleased to hear you enjoyed our property. If there’s anything specific you’d like to share about your stay or any suggestions on how we can make your next visit a 5-star experience, we’d love to hear from you.We look forward to welcoming you back!Warm regards,Jimmy BlainFront Desk Supervisor
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jimmy- Front Desk Supervisor , Hotel Management
Dear Ana Beatriz,Thank you for your 5-star rating! We're thrilled you had an excellent stay with us. Your positive feedback means a lot, and we hope to welcome you back to Hotel Palomar South Beach soon.Warm regards,Jimmy BlainFront Desk Supervisor
by A verified traveler
Posted 4 Nov 2024
Love the hotel
Comment from Hotel Management
10 Nov 2024 by Shaina Ovide , Hotel Management
Hi Deonnie, I am so happy you enjoyed your stay at our property, we hope to welcome you back soon!
