Ratings based on 88 Verified Reviews
3.8 Room cleanliness
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Really good facilities within the apartment, great to have washer/dryer in situ.
Comment from Hotel Management
22 Nov 2024 by Maria, Guest Experience, Hotel Management
Hi, Paul! Thanks for highlighting the facilities, especially the washer and dryer! We know how handy they are for a hassle-free stay. Your feedback keeps us motivated to provide a great experience every time. Safe travels!
by A verified traveler from Miami
Posted 14 Nov 2024
Was an excellent experience.
Comment from Hotel Management
22 Nov 2024 by Maria, Guest Experience, Hotel Management
Hello, Sergio! We're hyped to hear you had an excellent experience! Thanks for staying with us—I hope to see you back for more good vibes soon!
by A verified traveler
Posted 1 Sep 2024
Perfect for family vacations.
Comment from Hotel Management
3 Sep 2024 by Maria, Guest Experience, Hotel Management
Hello, Pamela! Thank you for your feedback! We're delighted to hear that our property was perfect for your family vacation. We hope to welcome you back for another great stay!
by A verified traveler
Posted 1 Sep 2024
Perfect for family vacations.
Comment from Hotel Management
3 Sep 2024 by Maria, Guest Experience, Hotel Management
Hi, Pamela! Thank you for your review! We're delighted to hear that our property was perfect for your family vacation. We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Maria, Guest Experience, Hotel Management
Hi, Jonathan! Your rating matters to us, and we're sorry to hear your experience fell short. We're eager to learn more about your visit and how we can improve. Your insights are invaluable.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Maria, Guest Experience, Hotel Management
Hello, Kathryn! Thank you for your review. We're committed to providing top-notch experiences and would love to know more about your thoughts. Please feel free to share any details you'd like to discuss.
by A verified traveler
Posted 1 Aug 2024
Our stay was phenomenal, the bedroom door was out of level and I had to fix it up a bit. My suggestion is that they should put umbrellas up in the pool and be able to offer a park or at least to the tenant. Thank you.
Comment from Hotel Management
14 Aug 2024 by Maria, Guest Experience, Hotel Management
Hi, Jorge! Thank you for your kind words about your stay. We appreciate your suggestion regarding the pool umbrellas and parking options, and we’ll certainly take it into consideration. We're glad you enjoyed your time with us and thank you for your feedback.
by A verified traveler
Posted 29 Jul 2024
The location was great. The place was old and dingy. We asked for cleaning and sink unclogging but no one showed up. The showers had mold and the walls had dirty finger prints all over.
Comment from Hotel Management
14 Aug 2024 by Maria, Guest Experience, Hotel Management
Hello, Dora! Thank you for sharing your experience. We're sorry to hear about the issues you encountered with cleanliness and maintenance during your stay. This isn't the standard we strive for, and your feedback will be addressed with the team to prevent such occurrences in the future.
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
27 Aug 2024 by Maria, Guest Experience, Hotel Management
Hi, Tania Annicile! Thank you for your recent visit. We value all feedback, as it helps us continually enhance our services. If there are specific aspects you'd like to share, we're here to listen. Your satisfaction is our top priority.
by A verified traveler
Posted 12 Jul 2024
there was mold in the walls
Comment from Hotel Management
16 Jul 2024 by Maria, Guest Experience, Hotel Management
Hi, Ardian! Thank you for bringing this to our attention. We take issues like this very seriously and will address it promptly to ensure our accommodations meet the highest standards of cleanliness and comfort.
