Ratings based on 986 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Paulette, Thank you for taking the time to share your review with us. We value all feedback, whether positive or negative, as it helps us continue to improve our services.While we are pleased to hear that you have given us a rating of four out of five stars, we are sorry to hear that you did not stay with us during your visit. We would be more than happy to welcome you in the future and provide you with a five-star experience that surpasses your expectations.We strive to maintain high standards of cleanliness, hospitality, and comfort for all of our guests. We also offer various amenities and services to ensure a pleasant and convenient stay. We apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.Thank you for considering 1 Hotel South Beach and we look forward to the chance to host you soon.Best Regards,Mauricio Miguelena, General Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Stephanie, Thank you for taking the time to leave a review. We are sorry to hear that your experience at 1 Hotel South Beach was less than satisfactory. We strive to provide top-notch service and amenities for all our guests and it saddens us to hear that we did not meet your expectations.We would appreciate if you could provide us with more details about your stay so we can address the issues you encountered and improve our services. Our ultimate goal is to ensure our guests have a comfortable and enjoyable stay with us.We apologize for any inconvenience you may have experienced and we hope you will give us another chance to make it up to you in the future.Best regards,Mauricio Miguelena, General Manager
by A verified traveler from Mission
Posted 24 Nov 2024
Everything great
Comment from Hotel Management
25 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Alberto, Wow! Thank you for taking the time to share your experience at 1 Hotel South Beach. Your feedback is greatly appreciated as it helps us ensure that we maintain our high standards of service and quality.We are delighted to see that you had an enjoyable stay with us. It is always our priority to provide our guests with good-natured service and a comfortable stay, and we are pleased that we were able to meet your expectations. Our team strives to create a welcoming and luxurious environment for all our guests, and we are happy that you felt this during your time with us. From the moment you arrive, to the moment you checked out, we wanted to make sure that you had a memorable and pleasurable stay.Thank you once again for choosing to stay with us and for your wonderful review. We value your patronage and hope to have the pleasure of welcoming you back for another 5-star experience.Sincerely,Mauricio Miguelena, General Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Armine, Wow! Thank you for taking the time to share your experience at 1 Hotel South Beach. Your feedback is greatly appreciated as it helps us ensure that we maintain our high standards of service and quality.We are delighted to see that you had an enjoyable stay with us. It is always our priority to provide our guests with good-natured service and a comfortable stay, and we are pleased that we were able to meet your expectations. Our team strives to create a welcoming and luxurious environment for all our guests, and we are happy that you felt this during your time with us. From the moment you arrive, to the moment you checked out, we wanted to make sure that you had a memorable and pleasurable stay.Thank you once again for choosing to stay with us and for your wonderful review. We value your patronage and hope to have the pleasure of welcoming you back for another 5-star experience.Sincerely,Mauricio Miguelena, General Manager
by A verified traveler
Posted 24 Nov 2024
Beautiful property with very nice amenities and easy access to the beach. I highly recommend this place and look forward to coming back.
Comment from Hotel Management
24 Nov 2024 by David, Hotel Management
Dear Sarote, Thank you for your wonderful review. We are looking forward to welcoming you back! Naturally, 1 Hotel South Beach
by A verified traveler
Posted 23 Nov 2024
Amazing!!
Comment from Hotel Management
24 Nov 2024 by David, Hotel Management
Dear Nino, Thank you for your wonderful review. We are looking forward to welcoming you back! Naturally, 1 Hotel South Beach
by A verified traveler
Posted 22 Nov 2024
Excellent stay. Great pool and beach access. Conveniently located.
Comment from Hotel Management
24 Nov 2024 by David, Hotel Management
Dear Vanessa, Thank you for your wonderful review. We are looking forward to welcoming you back! Naturally, 1 Hotel South Beach
by A verified traveler
Posted 19 Nov 2024
Wonderful hotel for family or adult getaway - plenty to see/do/eat. Amazing gym, beach, pool facilities.
Comment from Hotel Management
21 Nov 2024 by Mauricio Miguelena , Hotel Management
Dear Lesley, Thank you so much for taking the time to share your experience at 1 Hotel South Beach. We are thrilled to hear that you had a wonderful time during your family or adult getaway.At 1 Hotel South Beach, we strive to provide our guests with exceptional experiences, and we are delighted to know that we were able to meet your expectations. Our team takes great pride in providing a comfortable and enjoyable stay for all our guests.We are glad to hear that you enjoyed our wide variety of amenities such as our gym, beach, and pool facilities. Our goal is to cater to the needs of all our guests and we are delighted to know that we were able to provide you with a range of activities to keep you entertained during your stay.Furthermore, we truly appreciate your kind words about our food options. Our culinary team works hard to create a diverse and delicious menu to satisfy all taste buds. It is fantastic to hear that you were able to enjoy our various dining options.Once again, thank you for choosing 1 Hotel South Beach for your recent getaway and for taking the time to share your feedback with us. We look forward to welcoming you back in the future for another amazing stay.Best regards,Mauricio Miguelena, General Manager
by A verified traveler
Posted 19 Nov 2024
The ambiance was beautiful. It was a large property and there were a lot of amenities. The hotel rooms were very chic. This was my first time staying at 1 and it wont be my last.
Comment from Hotel Management
21 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Vijollca, Thank you for your lovely review of 1 Hotel South Beach. We are delighted to hear that you enjoyed the beautiful ambiance of our property. We take great pride in providing our guests with a luxurious and comfortable stay, and we are thrilled to know that this was reflected during your visit.We are glad that you were able to take advantage of our numerous amenities. We believe that these are essential in ensuring that our guests have a truly enjoyable and memorable stay with us. It brings us great joy to see that you found them to your satisfaction.Our team of designers has worked hard to create chic and stylish rooms for our guests, and we are delighted that you appreciated their efforts. We understand the importance of a comfortable and aesthetically pleasing room, and we are happy that we were able to exceed your expectations.We are grateful for your loyalty and we are honored to hear that you have already planned to stay with us again. We can't wait to welcome you back and provide you with another outstanding experience.Thank you for choosing to stay with us and for taking the time to share your positive feedback. We look forward to seeing you again soon!Best regards,Mauricio Miguelena, General Manager
by A verified traveler from Union
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mauricio Miguelena, Hotel Management
Dear Dawn, Thank you for taking the time to share your review with us. We value all feedback, whether positive or negative, as it helps us continue to improve our services.While we are pleased to hear that you have given us a rating of four out of five stars, we are sorry to hear that you did not stay with us during your visit. We would be more than happy to welcome you in the future and provide you with a five-star experience that surpasses your expectations.We strive to maintain high standards of cleanliness, hospitality, and comfort for all of our guests. We also offer various amenities and services to ensure a pleasant and convenient stay. We apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.Thank you for considering 1 Hotel South Beach and we look forward to the chance to host you soon.Best Regards,Mauricio Miguelena, General Manager
