Ratings based on 314 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Friendly Staff, Clean Rooms
by A verified traveler
Posted 3 Nov 2024
Gazebo was nice and room was clean. The front desk was not staffed, morning or night; the batter was out for waffles & no one was there to fill them. Staff area was empty & no one answered doors. I asked for an accessible room with 2 beds when I booked, again the day before I came, and again when I got there. Was not provided one.
Comment from Hotel Management
5 Nov 2024 by KEN, Hotel Management
thanks for your stay. we appreciate your feedback.
by A verified traveler
Posted 1 Nov 2024
Front desk guy was very friendly and efficient
Comment from Hotel Management
1 Nov 2024 by KEN, Hotel Management
THANKS FOR YOUR STAY.WE APPRECIATE YOUR FEEDBACK.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by KEN, Hotel Management
THANKS FOR YOUR STAY.WE APPRECIATE YOUR FEEDBACK.
by A verified traveler
Posted 27 Oct 2024
Very nice
Comment from Hotel Management
1 Nov 2024 by KEN, Hotel Management
THANKS FOR YOUR STAY.WE APPRECIATE YOUR FEEDBACK.
by A verified traveler
Posted 11 Oct 2024
It was very neat and clean. It was one of the nicest rooms we've stayed in for a long time and it was a reasonable price.
Comment from Hotel Management
19 Oct 2024 by KEN, Hotel Management
THANKS FOR TOUR STAY. WE APPRECIATE YOUR FEEDBACK.
by A verified traveler
Posted 4 Oct 2024
We had a big spider that my wife had them remove . Then found 3 crickets in the room . Had some one at 10 pm trying to open our door
Comment from Hotel Management
6 Oct 2024 by KEN, Hotel Management
thanks for tour stay. We appreciate your feedback. this will address.
by A verified traveler
Posted 3 Oct 2024
The guy at the front desk was very rude. We drove all night and asked if we could get early check in he said that that was not possible. We needed more towels and had to go down to get them. And when we wanted to purchase something he was very short. Not sure I would stay there again just because of him. Poor customer service.
Comment from Hotel Management
4 Oct 2024 by KEN, Hotel Management
sorry to hear this we will correct this thru our desk clerk. We appreciate your feedback .
by A verified traveler
Posted 1 Oct 2024
Stayed 3 days.Tables in the pool area weren't clean, limited breakfast, overall nice new place with adequate staff.
Comment from Hotel Management
2 Oct 2024 by KEN, Hotel Management
Thanks for your stay here, we appreciate your feedback.
by A verified traveler
Posted 30 Sep 2024
Comfortable bed
Comment from Hotel Management
30 Sep 2024 by KEN, Hotel Management
THANKS FOR YOUR STAY WITH US, WE APPRECIATE YOUR FEEDBACK.
