Ratings based on 137 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
We stayed here for our honeymoon, and it was a solid choice. We had a mix-up with our booking (our error, not the hotel’s), but Leith helped us sort it out quickly—special thanks to him!
The rooms were always clean and comfortable. The hotel has a good variety of food, catering to different tastes. Plus, the staff were welcoming and always smiling, which added to the experience.
They had tennis, paddle, and other activities to keep you busy, along with three pools (two outdoor—one for kids—and a heated indoor pool). There’s also a beach area where you can unwind.
Overall, we had a great stay and would recommend it for a relaxing, activity-filled getaway.
Comment from Hotel Management
18 Nov 2024 by moez, Hotel Management
thanks you for the feedback
by A verified traveler
Posted 1 Nov 2024
Wir waren vor 2 Jahren da, und eins muss man sagen, die Begeisterung die wir damals von DIESEM Hotel hatten ist schnell verflogen. Das Hotel hat 5 Sterne, unserer Meinung nach, nicht verdient. Das Personal (die Mehrheit!) im Restaurant Principale ist der größte Reinfall. Das Personal ist sehr unaufmerksam, jeden Tag schlecht gelaunt, Zwischen den Mitarbeitern herrscht Streit in voller Lautstärke. Leider hat Jaz sehr nachgelassen, schade.
Comment from Hotel Management
18 Nov 2024 by moez, Hotel Management
Es tut uns leid, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprach. Wir schätzen Ihr Feedback und werden es intern besprechen, um unseren Service zu verbessern
by A verified traveler
Posted 20 Jun 2024 on Hotels
Great holiday resort, staff are very helpful and friendly, I booked all inclusive, food & drinks are available all day. Helpful front desk staff and management. They care to make your stay comfortable I give 9.9 out of 10. And they deserve this.
Special thanks to the following people
Waiter: Houssem,
Front Desk: Aya
Poolside LifeGard. Ali
Indoor pool. Muhammad
And the manager. At the beginning of the journey. And many others couldn’t keep the names.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
8 Jun 2024 by moez, Hotel Management
merci pour votre commentaire
by A verified traveler
Posted 12 Apr 2024 on Hotels
Weather was amazing location and beach was great too
Comment from Hotel Management
1 May 2024 by moez, Hotel Management
merci
by A verified traveler
Posted 23 Feb 2024
Quite area
Comment from Hotel Management
3 May 2024 by moez, Hotel Management
MERCI
by A verified traveler
Posted 28 Jan 2024
Beautiful, on the beach, wide, safe and friendly place to stay. Great for female solo traveler. I would go back anytime!
Comment from Hotel Management
29 Jan 2024 by mbarekmoez07, Hotel Management
merci
by A verified traveler
Posted 26 Dec 2023
So glad we chose this hotel. All staff are amazing and work extremely hard to help all the hotel guests. They go above and beyond and deserve full recognition. Entertainment is great for families with children. Lollipop entertainer is very good with children and what a very generous touch to give children presents!!
Most exceptional buffet I have seen outside of Dubai. Food is fresh, healthy, with a vast variety of options to cater for all. Food cooked fresh in front of you or on day.
Walking around hotel is safe and private access to beach is secure. Overall no security concerns, very well guarded since the appalling 2015 attack. Felt completely safe and can see the hotel industry bouncing back with effort Jaz Tour Khalef and surrounding hotels have achieved.
Highly recommend.
Comment from Hotel Management
3 Jan 2024 by mbarekmoez07, Hotel Management
merci
by A verified traveler
Posted 2 May 2023
Staff are not helpful especially on the swimming pool and reception and housekeeping, they did not clean my room for three days,reception send me to my room by myself, swimming pool staff ignorant and smoking while talking to me, i found it disrespectful and awful behaviour, dont trust the photos on their website.
by A verified traveler
Posted 24 Mar 2023
Very friendly and helpful staff super clean hotel and really comfortable beds and the food is delicious with such a huge variety to choose from, the pool area is amazing with the beach a stone throw away , can’t wait to go back 😁 Inchallah
Comment from Hotel Management
31 Mar 2023 by mbarekmoez07, Hotel Management
thanks you for the feedback
