Ratings based on 136 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Nov 2024
Wir waren vor 2 Jahren da, und eins muss man sagen, die Begeisterung die wir damals von DIESEM Hotel hatten ist schnell verflogen. Das Hotel hat 5 Sterne, unserer Meinung nach, nicht verdient. Das Personal (die Mehrheit!) im Restaurant Principale ist der größte Reinfall. Das Personal ist sehr unaufmerksam, jeden Tag schlecht gelaunt, Zwischen den Mitarbeitern herrscht Streit in voller Lautstärke. Leider hat Jaz sehr nachgelassen, schade.
5 out of 5
by A verified traveler

Posted 20 Jun 2024 on Hotels
Great holiday resort, staff are very helpful and friendly, I booked all inclusive, food & drinks are available all day. Helpful front desk staff and management. They care to make your stay comfortable I give 9.9 out of 10. And they deserve this. Special thanks to the following people Waiter: Houssem, Front Desk: Aya Poolside LifeGard. Ali Indoor pool. Muhammad And the manager. At the beginning of the journey. And many others couldn’t keep the names.
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
8 Jun 2024 by moez, Hotel Management
merci pour votre commentaire
5 out of 5
by A verified traveler

Posted 12 Apr 2024 on Hotels
Weather was amazing location and beach was great too
Comment from Hotel Management
1 May 2024 by moez, Hotel Management
merci
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Quite area
Comment from Hotel Management
3 May 2024 by moez, Hotel Management
MERCI
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Beautiful, on the beach, wide, safe and friendly place to stay. Great for female solo traveler. I would go back anytime!
Comment from Hotel Management
29 Jan 2024 by mbarekmoez07, Hotel Management
merci
5 out of 5
by A verified traveler

Posted 26 Dec 2023
So glad we chose this hotel. All staff are amazing and work extremely hard to help all the hotel guests. They go above and beyond and deserve full recognition. Entertainment is great for families with children. Lollipop entertainer is very good with children and what a very generous touch to give children presents!! Most exceptional buffet I have seen outside of Dubai. Food is fresh, healthy, with a vast variety of options to cater for all. Food cooked fresh in front of you or on day. Walking around hotel is safe and private access to beach is secure. Overall no security concerns, very well guarded since the appalling 2015 attack. Felt completely safe and can see the hotel industry bouncing back with effort Jaz Tour Khalef and surrounding hotels have achieved. Highly recommend.
Comment from Hotel Management
3 Jan 2024 by mbarekmoez07, Hotel Management
merci
1 out of 5
by A verified traveler

Posted 2 May 2023
Staff are not helpful especially on the swimming pool and reception and housekeeping, they did not clean my room for three days,reception send me to my room by myself, swimming pool staff ignorant and smoking while talking to me, i found it disrespectful and awful behaviour, dont trust the photos on their website.
4 out of 5
by A verified traveler

Posted 24 Mar 2023
Very friendly and helpful staff super clean hotel and really comfortable beds and the food is delicious with such a huge variety to choose from, the pool area is amazing with the beach a stone throw away , can’t wait to go back 😁 Inchallah
Comment from Hotel Management
31 Mar 2023 by mbarekmoez07, Hotel Management
thanks you for the feedback
5 out of 5
by A verified traveler

Posted 21 Jan 2023 on Hotels
Had a wonderful stay
Comment from Hotel Management
22 Jan 2023 by mbarekmoez07, Hotel Management
thank you for the feedback