Ratings based on 722 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
I received a room upgrade as well as a bottle of Champaign when I arrived. Friendly staff & very clean
Comment from Hotel Management
26 Nov 2024 by Frank, Hotel Management
Thank you Travis for your review! glad you got the VIP package hope your stay was great!
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Frank, Hotel Management
Thanks Dimas for your great score!
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Frank, Hotel Management
Thanks Aaron for your review!
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Great experience, staff is excellent. everything is about a 1 or 2 block walk beach is about 10min walk. Facility has all my needs covered, very clean Facility.
Comment from Hotel Management
23 Nov 2024 by Frank, Hotel Management
Thank you Assiv for your stay with us happy to hear that you had a great time with us here at Casa Valeria!
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Frank, Hotel Management
Thank you Erick for your review!
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Frank, Hotel Management
Thanks Shaun for your great review!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
It was very clean and near all other restaurants.
Comment from Hotel Management
21 Nov 2024 by Frank, Hotel Management
Thanks greg!
3 out of 5
by A verified traveler

Posted 13 Nov 2024
No
Comment from Hotel Management
21 Nov 2024 by Frank, Hotel Management
I see you are a man of few words, anyways... thank you for your review although we will have a hard time knowing what to improve on we will do our best!
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Staff was very professional and helpful.
Comment from Hotel Management
21 Nov 2024 by Frank, Hotel Management
Thank you Osakhuemen for your stay with us and we are glad to hear that we could help you enjoy your vacation!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
The place is beautiful. The owner is here and the staff is excellent. Excellent excellent yes I am coming back here again in March for another 10 days. I wish Expedia would get their flights to Puerto Plata correct so I don’t have to fly to Santiago please or I book with someone else thank you Danny
Comment from Hotel Management
10 Nov 2024 by Frank, Hotel Management
Thanks Danie for your stay with us and we are greatly honored to recieve a 5 out of 5 from you! Yes we all wish there were more options for the POP airport that is overtaxed, but from what I have heard in wispers is that there will be changes in the future for more flights coming to POP. Lets hope those are true!