Ratings based on 177 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Resort Closed
Posted 7 Jun 2024 on HotelsThe resort was closed and had taken payment for a stay they could not deliver on
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Honeymoon disaster
Posted 26 May 2023 on HotelsCovers and pillows were stained, wifi and tv did not work, pool inside room was not heated it was freezing (the main reason we booked room), windows did not lock so room was unsecure, bathroom had a sewer smell and to top it off it was a brothel/strip club. When we were informed that there was a club that opened at 1030pm we never assumed a strip club until we walked by and seen naked women dancing. It made a lot of sense after the fact when all we noticed were men staying at the hotel.
by A verified traveler from Indianapolis
Posted 15 Feb 2023
by A verified traveler from Providenciales
Posted 5 Jan 2023
This hotel has so much potential but its a dump. The rooms are huge but the bedding, towels and furniture is sub par. The rooms are not very clean and kind of grimy. Its ok for the price but its not nice
Comment from Hotel Management
19 Jan 2023 by Rooms Div Dept, Hotel Management
Thank you for your comment, and we are working on fixing all of the issues.
by A verified traveler from Lawrenceville
Posted 3 Jan 2023
by A verified traveler
Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
23 Nov 2022 by Rooms Div Dept, Hotel Management
Thank you
by A verified traveler
Posted 13 Nov 2022
Helpful and friendly staff
Comment from Hotel Management
23 Nov 2022 by Rooms Div Department, Hotel Management
Thank you
by A verified traveler
Posted 29 Sep 2022
I had a quick stay because my flight was cancelled due to the hurricane. Im actually writing this review in thevtaxi on my way to catch a new flight out of SDQ. They hooked me up with a great rate on a one way airport transfer.
I found this spot on Expedia and I think I just found my new favorite duck off! The place was clean, had a couple restaurants, and had pretty good music playing by the pool. But thats not what sealed the deal for me. I came in around 5pm and decided to check out the pool bar because there was a crowd gathered around the TV wall. I met a couple good dudes from Cali who had been there for a week and put me on to the nightlife game. I usually stay in Puerta Plata so i had no idea this city had such a lively nightlife. Then, it hit me, I saw this pretty young lady walk up to the bar and get a drink, then sit down and eat at the table behind us withbher friends. I asked my new found OG if he knew her and to my surprise, he said yes! This chick was a profesional dancer in the Gentlemans club onsite! This just took the cake for me.
Fast forward to around 11:30pm after a power nap, they have a Gentlemans Club called KOD that serves food and shows the games all night until 3am. The girls are all so cool in there. I had a great time. Not alot of people in there, just about 15 to 20 of us, but all the girls knew how to keep us entertained.
The Good - staff, room size, food, entertainment
The Bad - i wasnt there long enough to see anything bad
Comment from Hotel Management
13 Oct 2022 by Management, Hotel Management
Thank you for your review!
by A verified traveler
Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
27 Oct 2022 by Rooms Div Manager, Hotel Management
Thank You
