Ratings based on 17 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Wonderful place to stay and owner was lovely.
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Una muy pintoresca location para quedarse en Sorrento. Permite recorrer todo a pie. La host es super amena y servicial. El lugar complementa la belleza de la ciudad.
4 out of 5
by A verified traveler

Serranto

Posted 15 Jun 2024 on Hotels
The check in experience was poor. Communication from Deborah was poor. No answer on the phone, door ringer, nothing. The neighboring restaurant opened the street door for us and we found an inside door with a key in it and my name on a sticky. No information on check in/out, recommendations given, help to get a blanket… Getting past the check in, the room was clean, spacious, and the bed was fine. The eclectic design gave you a taste of past and present Italy. The location was nice, plenty of restaurants and gelato around. Easy to walk to the port. Mornings were quiet and nights were late, but the shutters blocked the sound so it was relaxing. WiFi wasn’t good, it was on and off, and usually weak. There is a rooftop with chairs. Nice way to end a busy day with a drink. Maria was there each morning, she was great. She had all the information we needed for our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Oct 2022
This property is so beautiful and unique. We all felt like royalty and were treated so by our host. It is a wonderful neighborhood for shopping, dining and people watching. A great place to stay for a few days or much longer as the rooms felt like a home, albeit a very luxurious one. A must for those who appreciate find surroundings.
5 out of 5
by A verified traveler

Posted 1 Aug 2022
Beautiful room and an excellent location.
5 out of 5
by A verified traveler

Had a awesome experience

Posted 26 Jun 2022 on Hotels
I felt like I’m home, good to family trip,they don’t have a front desk but I wrote to the property one day before,they answered really fast,when I reached the property somebody was waiting for us and gave keys and instructions. The family own a gelato and coffee place and also a restaurant downstairs. Both really good. Maria is awesome and lovely.Really good location!!!
4 out of 5
by A verified traveler

Posted 27 Oct 2019
Four of us stayed in the largest room at this property. It would probably have been more comfortable for three as there is a lot of furniture in the room already (the room would probably be more comfortable if some of it was removed). The ceiling painting was beautiful and the double bed was giant and very comfortable. The lady running the property was very pleasant. The bathroom was pleasant however the shower was somewhat more basic than was expected from the photos. The property is on a pedestrian street in a very busy part of town however the room itself was fairly quiet.