Ratings based on 257 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
The front desk receptionist were very unhelpful and seemed very unwelcoming all throughout our stay. Everyone didn’t seem to help or care if we where there our not
by A verified traveler
Posted 1 Sep 2024
Great Breakfast and its walking distance to everything
Comment from Hotel Management
3 Sep 2024 by Hotel Conca Park, Hotel Management
Dear Lizbeth,many many thanks for leaving this review.We are so pleased you had an enjoyable stay at Conca Park, so so glad to read our services and facilities met your expectations. Thank you so much for your positive mention and kind words about hotel location and great breakfast selection! Our hope is to welcome you back again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better.Once more, thank youArrivederci
by A verified traveler
Posted 27 Aug 2024
Amazing breakfast.
Comment from Hotel Management
29 Aug 2024 by Hotel Conca Park, Hotel Management
Dear Kewin, thank you for leaving this feedback.We are pleased you had an enjoyable stay at Conca Park, so glad to read oyour positive mention about massive breakfast selection!Our hope is to welcome you back again in the future, we are sure you would enjoy your stay twice as much.Once more, thank youArrivederci
by A verified traveler
Posted 14 Aug 2024
The room was extremely dirty, even after being cleaned—it remained dusty with a lot of uncollected rubbish. Although the hotel provides a kettle, there were no tea or coffee supplies, which was quite inconvenient. Additionally, the lift was slow to arrive, often forcing us to take the stairs. Considering the price, we expected a much better experience.
Comment from Hotel Management
15 Aug 2024 by Hotel Conca Park, Hotel Management
Dear Guest,we are so so sorry to read this review.Everyday we do our best to suit our guests' needs and to make their stay memorable, we do sincerely apologise for not meeting your expectations.We do pay close attention in cleanliness of each room and any area of the hotel, we are so sorry and we do apologise for not giving you the chance to experience the same. We firmly consider cleanliness as one of our greatest strenghts, once more we do apologise for not meeting your expectations.Our goal is to keep improving everyday, we are sure your comments will help us a lot.We hope to have you again as our guest in the future, we are sure you would love your next stay at Conca Park!Thank you
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
4 Aug 2024 by Hotel Conca Park, Hotel Management
Dear Eleanor,we are so sorry for this feedback!Everyday we do our very best to make our guests' stay memorable, we are so sorry we didn't meet your expectations at 100%. We would have loved knowing more about your stay and your experience, your comments and suggestions would have been helpful for our improvements!Our hope is to have you again as our guest in the future, we are sure you would love your next holiday at Conca Park.Thank youArrivederci
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
2 Aug 2024 by Hotel Conca Park, Hotel Management
Dear Sofija, many many thanks for leaving this feedback.We are so pleased you had an enjoyable experience at Conca Park, so so glad our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better.Once more, thank youArrivederci
by A verified traveler
Posted 27 Jul 2024
Beautiful, lovely, exquisite.
Comment from Hotel Management
29 Jul 2024 by Hotel Conca Park, Hotel Management
Dear Ava, many many thanks for leaving this review.We are so pleased you had an enjoyable stay at Conca Park, so so glad to read our services and facilities met your expectations. Our hope is to welcome you back again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better.Once more, thank youArrivederci
by A verified traveler
Posted 25 Jul 2024
Overall very good. I would stay again.
Comment from Hotel Management
29 Jul 2024 by Hotel Conca Park, Hotel Management
Dear Emilio,thank you for leaving this feedback.We are pleased you had an enjoyable experience here at Conca Park, so so glad to read you would choose us again! Our hope is to have you as our guest again in the future, we are sure you would enjoy your next experience here with us twice as much.Thank youArrivederci
by A verified traveler from Vancouver
Posted 27 Jun 2024
Conca Park was absolutely gorgeous- I am still dreaming about sipping spritzes poolside, gazing up at the lemon trees, Palms and beautiful mountains. The view from the room was breathtaking. We got a room with just a window that fully opened and that was good enough. We saw people have balconies too, but we were happy with the large opening window. The beds were very comfortable, and the rooms were extremely clean. it is nice that they are an eco-friendly resort and provide you with a metal water bottle to refill. It would be nice if they gave us two and not just one. The pool was gorgeous and the servers were quite attentive, but there was one worker at the pool named Salvatore I believe , who wouldn’t let us drink our drinks in the pool. They were plastic glasses and we are grown and mature people who are not gonna be dumping or spilling our drinks in the pool. He said that was the reason we were not allowed to have them in there. We found it quiet , condescending and scolding in tone and what he should’ve really been worried about was the copious amounts of poor behaved kids running and cannon bombing into the pool and most likely urinating in the pool. What other annoying thing about the pool was we were told on her first day we had to pay three euro a day for a towel or we could just keep the same towel for the whole trip. We thought that was quite odd for such a high-end hotel, but do you understand the eco-friendly aspect of it but when you’re at a luxury hotel laying
Comment from Hotel Management
13 Jul 2024 by Hotel Conca Park, Hotel Management
Dear Brenna,a huge thank you for taking time to type this review.We are so pleased you had an enjoyable stay at Conca Park, so so glad to read our services and facilities met your expectations. Thank you so much for your kind mention to hotel grounds and decor, great views from the room, comfortable beds, pool area and eco policies.We are sorry to hear about some little issues around the pool, we doapologise for this! We sincerely appreciate your comments and feedbacks which will help us a lot in our improvements.Our hope is to welcome you bacik again in the future, we would do our best to make your next visit here at the hotel and in the beautiful Sorrento coast even better.Once more, thank youArrivederci
by A verified traveler
Posted 18 Jun 2024
The location and hotel were great. The staff was rude. They close the pool at 6:30 and you can’t even sit by the pool after that time. You have to pay for your pool towels. If the service had have been good it would be great but the service was so poor that I would not go back.
Comment from Hotel Management
19 Jun 2024 by Hotel Conca Park, Hotel Management
Dear Jennifer,we are sorry to read this review.Everyday we do our very best to make our guests' stay memorable, we go above and beyond to satisfy our guests' needs; we do sincerely apologise for not meeting your expectations at 100%.Thank you so much for your positive mention and kind words about hotel location and hotel grounds; it is actually so so surprising for us to hear about issues with our staff. We firmly consider our staff as our greatest strenght, we are so sorry you could not experience the same. You only spent 1 night here at the hotel, please let us say that maybe your judgment and evaluation about poor service provided by our staff is a little hasty and approximate.Despite what you said, we do sincerely hope to welcome you back again; we are sure you would love your next visit at Conca Park.Thank youArrivederci
