Ratings based on 13 Verified Reviews
4.5 Room cleanliness
4.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Pasquale, Hotel Management
Thanks Kendall wea re vey happy you had a great time with us in Sorrento and enjoyed your stay. Sorry for the late answer but we had some problem entering the EXPEDIA website.All the best to youRosa and Pasquale
by A verified traveler
Posted 24 Jul 2024
The host was so gracious and helpful and the shuttle service was wonderful, we had the best time thanks to Pasquale!!
Comment from Hotel Management
7 Sep 2024 by Pasquale, Hotel Management
Thanks Jesswea re vey happy you had a great time with us in Sorrento and enjoyed your stay. Sorry for the late answer but we had some problem entering the EXPEDIA website.All the best to youRosa and Pasquale
by A verified traveler
The lemon farm
Posted 4 Jul 2024 on HotelsThe owner of the property is very helpful and accommodating. He has the comfort of his guests as a priority!
Because the property is uphill from the city center he provides a shuttle bus for his guests to make moving around convenient!
He sent me an email with all the details and the location of the shuttle with clear directions to get there from the train station.
I can’t say enough good things about the convenience of this stay!
The owner also gave us great recommendations for restaurants and swimming areas around Sorrento which we found to be the great places to spend time as a family!
Thank you for making our vacation enjoyable 💝
Comment from Hotel Management
7 Sep 2024 by Pasquale, Hotel Management
Thanks Sofia. It has been a great pleasure to accommodate you and we are happy you had a great time in Sorrento with us. Sorry for the late answers but I experienced some problems entering into the site of EXPEDIA . All the best to youRosa and Pasquale
by A verified traveler
Excellent stay
Posted 21 Jun 2024 on HotelsThe host was very welcoming and helpful. Very good customer service, including the free shuttle service.
Comment from Hotel Management
22 Jun 2024 by Pasquale, Hotel Management
Thanks Victoria . It has been a real pleasure to accommodate you and your friends. We are happy to hear that you had a pleasant stay with us in Sorrento. Have a safe return at home. All the best Rosa and Pasquale
by A verified traveler
Posted 25 Jun 2023
Very pleasant and very comfortable
Comment from Hotel Management
26 Jun 2023 by Pasquale, Hotel Management
Thanks Anthony.We are glad you liked your stay with us.It has been a pleasure to accommodate you and we do hope to see you again.Have a pleasant stay in Italy and a safe return at home.
by A verified traveler
Wonderful stay in a specal place!
Posted 3 Jun 2023 on HotelsPasquale was an excellent host! Very kind,attentive and helpful. The property is very pretty and has an interesting history and locaton. The shuttle service makes it very easy to get into and out of town in minutes. Highly recommend!!
Comment from Hotel Management
14 Jun 2023 by Pasquale, Hotel Management
Hi Megan.Here it is Pasquale. Sorry . but I just read your review so late. Rosa and myself are very glad that you liked your stay with us and you had a pleasant stay in Sorrento.For Rosa and myself it has been a pleasure to meet you and your family and , of course, we hope that we can meet again a future.In menatime we will save a great memory of yours and we wish you a pleasant stay in Italy and a safe return at home.All the bestRosa and Pasquale
by A verified traveler
Highly recommend.
Posted 24 Jun 2019 on HotelsLovely property. Pasquale is very accommodating and kind. Well appointed. Clean. Quiet.
Comment from Hotel Management
24 Jun 2019 by Pasquale, Hotel Management
Thanks David. It has been a pleasure to accommodate you all and we are happy that you liked Sorrento and our property. It will be a pleasure to accommodate you again. All the best. Rosa and Pasquale
by A verified traveler
Posted 16 Jun 2019 on Wotif
Comment from Hotel Management
16 Jun 2019 by Pasquale, Hotel Management
Hi.
Thank you very much for your review. It has been a pleasure to accommodate you and we do wish to see you again.
All the best
Pasquale
by A verified traveler
Posted 4 Nov 2018
I don’t normally post reviews so this is a first. Unfortunately this apartment was not for us, despite the previous good reviews. The owner is very helpful and the apartment is in a nice quiet location.
However the accommodation was not as described on the website. We booked an apartment that had two bedrooms for our family of five people, two adults and three children.
The accommodation however only had one bedroom with a double bed. The three extra single beds were all positioned within the living space of the accommodation. This space space had to be walked through to reach the main entrance of the apartment and the kitchen.
The apartment also suffers from damp as evidence by peeling plaster at low level, the damp colour on the walls coming off onto my suitcase, swimsuits we hung up to dry for 3 days and still hadn’t fully dried.
I spoke with the owner at the time to raise my disappointment with him but he did not understand my complaint. He did not have any other apartments with 2 bedrooms so not a lot he could do I guess.
I will be complaining to Expedia about the description on their site.
Comment from Hotel Management
19 Dec 2018 by Pasquale, Hotel Management
Dear Sir , I am very sorry about your disappointment as the apartment was not in compliance with your request . The composition of the apartment is very well explained in the website description and very well shown on the pictures . You are stating that the apartment has only one bedroom. As I may recall your family was a group of five persons and I am wondering where five persons slept if the apartment didnt have two bedrooms. It is about twelve years that we are on business and in that lapse of time we have accommodated hundreds of travellers even for long stay and we never had a complaint about the number of rooms . That means that all the other guests fully understood how the apartment was subdivided. Two bedrooms ( One double and the other with three single beds ) One kitchen and one bathroom. If at the time of your booking you have imagined something different , well, I am sorry but it is not my fault. Regarding the othe complaints from your they appears to me as they have not a solid ground. I do not recall any complaint from your end . Perhas you should have mentioned the assistance that has been given to you and your family which is including the fact that I have purchased some food items to the local supermarket considering your late arrival in the evening . Anyway it has been a pleasure for us to accommodate your family and I wish you all the best. Kind Regards.
by A verified traveler
Under the lemon trees
Posted 27 May 2018 on HotelsWe stayed for a week in Gardenia, one of four apartments at Casale Nunziatina. Pasquale, the owner, lives on the top floor. Pasquale initiated email contact about a week before our stay, and offered to pick us up at the Sorrento train station, which we gratefully accepted. The apartment is spacious, our apartment garden area under the lemon trees is fabulous, and the host is gracious, informative and helpful. The only way to the apartment is a steep, very narrow road bounded by high walls - most cars which travel this road have badly scraped sides and some are missing side mirrors. The only truly dangerous part of walking to the apartment is 50 metres of the main road where the sidewalk ends and the turn up to the apartments begin. Previous visitors to Sorrento area will note that this is a common problem.
Comment from Hotel Management
7 Jun 2018 by Pasquale, Hotel Management
Hi Peter. Thanks for your review .Pasquale
