Ratings based on 54 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Poor condition of the property, The main entrance, stair access and hallways were in substandard condition and lacked maintenance. The property did not reflect the level indicated in the website.
Once we were checked in, apart from cleaning staff, we never saw the manager or any other staff in attendance for the duration of our 4 night stay.
Comment from Hotel Management
31 Oct 2024 by Michele, Hotel Management
I'm very sorry to hear about your experience at Sorrento Flower Rooms. This is the first time I’ve received feedback regarding my availability. I want to assure you that I’m always here to help and provide my contact information (WhatsApp, messages, calls, email) so that guests can reach me at any time, even if I'm not at the reception. I’m committed to assisting with anything you need, including advice and support during your stay. Ciao e grazie
by A verified traveler
Posted 28 Oct 2024
We are a family of 5 we really enjoyed our stay ìn Sorrento Flòwer rooms, Michele was very accomodating and very helpful. They maintained the cleanliness of the place which they have daiĺy cleaning. The place has vèry goo d AC. The area is quiet and nearby shops and restaurants and walkable to train and bus stations. Hope to stay there again. Well recommended place.
Comment from Hotel Management
31 Oct 2024 by Michele, Hotel Management
Grazie mille! i am really happy that you stayed well here in Sorrento.:)
by A verified traveler
Posted 12 Sep 2024
Very nice people and stay! Great location!
Comment from Hotel Management
13 Sep 2024 by Michele, Hotel Management
Grazie mille!!!!!!!!
by A verified traveler
Posted 4 Sep 2024
Perfect central location
Comment from Hotel Management
7 Sep 2024 by Michele, Hotel Management
Thank you ! Grazie mille
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Michele, Hotel Management
Grazie mille!!!!!!
by A verified traveler
Awesome
Posted 20 Jul 2024 on HotelsHotel was great and the location was fantastic. The hotel staff were great. Loved our stay. Highly recommend this hotel
Comment from Hotel Management
22 Jul 2024 by Michele, Hotel Management
Grazie mille!!!!!!!!
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by Michele, Hotel Management
Grazie mille!!!!!!!!! :)
by A verified traveler
Posted 19 Jun 2024 on Orbitz
Comment from Hotel Management
22 Jun 2024 by Michele, Hotel Management
Grazie mille!!!!!!!!!!
by A verified traveler
Posted 11 Jun 2024
Although we only stayed one night, the stay was in a convenient location. Staff was very helpful.
Comment from Hotel Management
11 Jun 2024 by Michele, Hotel Management
Thank you. i am really happy that you enjoyed to stay here. Ciao e grazie
by A verified traveler
Posted 1 Jun 2024
My husband and I work at a 5 star hotel in Vegas, we were in Sorrento for a friend's wedding and this location was central to dining, shopping, access to ferry and train (15 minute walk). The staff was genuine friendly and recommended great resturants, helped with pharmacy and hospital,a minor medical issue (rash), and made sure we had a great time. HIGHLY recommend for other visitors. We had friends staying nearby in similiar type rooms and they had horror stories. Felt safe, very clean, and made our trip a great memory.
Comment from Hotel Management
5 Jun 2024 by Michele, Hotel Management
Buongiorno! I am really happy that you enjoyed to stay here!!! Grazie mille!!!!
