Ratings based on 61 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Great
Comment from Hotel Management
1 Nov 2024 by Front Office Manager, Hotel Management
Dear Mr Maximina,Thank you for choosing ASTON Sorong Hotel and Conference CenterThank you so much for your review! We’re thrilled to know you had a great experience, and we hope to welcome you back soon for another fantastic stayBest RegardRudy B LesbassaFront Office Manager
by A verified traveler
Posted 3 Oct 2024
Everything was wonderful. We arrived quite early on our flight and the staff did everything possible to get us in our rooms as soon as possible. The one item that was probably not as excellent as the rest would be that the shower did not drain as quickly as we had hoped and flooded the bathroom.
Comment from Hotel Management
1 Nov 2024 by Front Office Manager, Hotel Management
Dear Mr Henry,Thank you for choosing ASTON Sorong Hotel and Conference CenterThank you very much for your kind review and for choosing to stay with us! We’re delighted to hear that our team could accommodate your early arrival and make you feel welcome. We sincerely apologize for the issue with the shower drainage. Your feedback is invaluable, and we’ve shared this with our maintenance team to ensure improvements. We hope to welcome you back in the future and provide an even more seamless sta
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Front Office Manager, Hotel Management
Dear Mrs/Mr M,Thank you for choosing ASTON Sorong Hotel and Conference Center.Thank you for your rating, We’re pleased you had a great stay with us. If you have any suggestions on how we can enhance your next visit, feel free to let us know. We’re always striving for excellence and would love to earn 10th on your next stay!Best RegardRudy B LesbassaFront Office Manager
by A verified traveler
Posted 19 Aug 2024
Stayed overnight for a morning flight the next day. My previous accommodation from Raja Ampat, dropped me off too early at this hotel, so I had nowhere to go (a lot of stores are closed on Sundays) But the front desk helped me to check in early! Totally helped A LOT!! Thank you thank you! You also have to try the Javanese massage and scrub with Yanti in their spa. It was perfect after a long day of transferring and moving. I feel refreshed, especially my skin! The breakfast is more on traditional Indonesian food, but it was all tasty and good.
Comment from Hotel Management
23 Aug 2024 by Front Office Manager, Hotel Management
Dear Ms Joana MarieThank you very much for choosing ASTON Sorong Hotel and Conference Center.We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.We are happy to heard that and your review has been share to all team members, specially to our Receptionist and Reservation team it’s made our day more JoyfulThank you for taking the time to leave such positive feedback once again. You’re always welcome here.Sincerely yours,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 16 Jul 2024
Great 1 night stay
Comment from Hotel Management
31 Jul 2024 by Front Office Manager, Hotel Management
Dear Ms CarlaThank you very much for choosing ASTON Sorong Hotel and Conference Center.We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.We must provide the best service and products to all our guests and visitors to a level of "enjoyable and memorable" experiences.Once again, thank you for your support and for being a part of our community!Best regards,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 15 Jun 2024
Very comfortable hotel. Clean ,very good food in restaurant and breakfast...best if all. The hotel Staff ,especially at reception and concierge..
Close to airport.
Comment from Hotel Management
25 Jun 2024 by Front Office Manager, Hotel Management
Dear Mrs./Mr. HatenThank you very much for choosing ASTON Sorong Hotel and Conference Center.We really appreciate your wonderful review and the given rating. We are happy to heard that and your review has been share to all team members, specially to our Receptionist and Concierge team it’s made our day more JoyfulYour feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you backSincerely yours,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 9 Jun 2024
Do we we needed a hotel close to the airport as we were only in Sorong for 1 night so it was lovely surprise to fine that this hotel was fabulous. Great rooftop bar, restaurant and general facilities. Would highly recommend
Comment from Hotel Management
15 Jun 2024 by Front Office Manager, Hotel Management
Dear Ms Anne,Thank you for choosing ASTON Soirong and Conference Center Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.Warmest regards,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 29 May 2024
Very nice property. Staff was very helpful too.
Comment from Hotel Management
3 Jun 2024 by Front Office Manager, Hotel Management
Dear Mrs./Mr. CharlineThank you very much for choosing ASTON Sorong Hotel and Conference Center.We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.Best regards,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
14 Jun 2024 by Front Office Manager, Hotel Management
Dear Mrs./Mr. Tien ShihThank you very much for choosing ASTON Sorong Hotel and Conference Center.Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!Sincerely,Rudy B LesbassaFront Office Manager
by A verified traveler
Posted 4 May 2024
Aston was expensive, but well worth the comfort, cleanliness, service, location and breakfast.
Comment from Hotel Management
16 May 2024 by Front Office Manager, Hotel Management
Dear Ms DonnaThank you very much for choosing ASTON Sorong Hotel and Conference Center.Many thanks for your splendid comments and for choosing to stay with us. We are so grateful for your kind impressions on your staying experience at ASTON Sorong Hotel and Conference Center.It was my pleasure to been able to assist you and I will convey your compliment to the staffs at ASTON Sorong Hotel and Conference Center.Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You’re always welcome here.Best regards,Rudy B LesbassaFront Office Manager
