Ratings based on 427 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2023
Great
Comment from Hotel Management
19 Dec 2023 by Equipe Golden Park, Hotel Management
Thank you, Paul, for your review of Golden Park Sorocaba & Convenções. We appreciate your kind words. We strive to provide a friendly and enjoyable experience for all our guests. If there is anything else we can assist you with, please let us know. We look forward to welcoming you back in the future.
by A verified traveler
Posted 17 May 2018 on Hotels
Comment from Hotel Management
1 Jun 2018 by ., Hotel Management
Prezada sra. Diana,
Nossos agradecimentos em nome de toda equipe Golden Park Sorocaba por ter escolhido nosso hotel para sua estadia, esperamos revê –lo em breve.
by A verified traveler from NY
Bad
Posted 1 Apr 2018
Cons: Don't precharge when checking in. Put pics on the room to internet.
Location: Nothing. Even access is very difficult.
They charged the whole reservation when I checked in. When I checked out earlier than planned, I had to argue for 45 minutes to get refund for the nights I did not stay.It was not a prepaid stay at special rate. Room was very small and horrible in every way. Only the lobby and and breakfast fast as expected. It is located next to industrial lot, you cannot walk outside at all. Questionable people hanging around the parking lot.
Comment from Hotel Management
25 Apr 2018 by ., Hotel Management
Dear Guest,
Thank you for choosing the Golden Park Hotel for your stay in Sorocaba.
Regarding the observations pointed out, through the satisfaction survey helps us a lot in our improvements are of extreme importance to customize our services and structure. For sure in the near future we are more cohesive and prepared to better serve them.
I am very grateful for the collaboration and the great suggestions, certainly we will analyze with great affection.
Our thanks on behalf of every Golden Park Sorocaba Hotel team, we hope to see you soon.
Recommended
for Everyoneby A verified traveler
Ok, as expected.
Posted 27 Oct 2017Ok, as expected
About the restaurant for dinner, poor service and food quality.
by A verified traveler
Posted 28 Jun 2017 on Hotels
by A verified traveler
Clean and a good three star
Posted 25 Sep 2016 on HotelsBeds were hard. Staff was polite but had a very hard time with incoming phone calls trying to contact me using English and telling them my room number.
Hotel has been remodeled and is nice. Rooms are on small side but ok. Amities are few
by Joao from Rio de Janeiro
Satisfactory hotel
Posted 18 Jul 2016 on Hotelsweak wifi signal inside room.
by A verified traveler
Posted 25 Nov 2024
Em geral hotel atendeu o que precisavamos
Comment from Hotel Management
2 Dec 2024 by Equipe Golden Park Sorocaba, Hotel Management
Olá Jéssica, ficamos felizes em saber que o Golden Park Sorocaba atendeu suas expectativas! Nosso objetivo é proporcionar uma estadia confortável e agradável a todos os nossos hóspedes. Agradecemos por compartilhar sua experiência e esperamos poder recebê-la novamente em sua próxima visita. Se precisar de algo especial da próxima vez, não hesite em nos informar. Até breve!
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Equipe Golden Park Sorocaba, Hotel Management
Raquel, agradecemos sua avaliação e esperamos te receber novamente e em breve para uma experiência ainda melhor.
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Equipe Golden Park Sorocaba, Hotel Management
Alexis, ficamos felizes com sua avaliação positiva e esperamos te receber novamente e em breve para uma experiência ainda melhor.