Ratings based on 872 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
We stayed at this hotel for a friend's 70th birthday party that was being held close by. The hotel was clean, breakfast was good and the staff was very friendly. The restaurant could use some additional staff at dinner time but my overall experience was good.
Comment from Hotel Management
11 Jun 2024 by Smilla, Hotel Management
Dear GeorgiaWe are very glad that you enjoyed our facilities and overall enjoyed your stay. We hope to welcome you back one day.Best regards, SmillaThon Partner Hotel, Sorø
by A verified traveler
Posted 11 May 2024 on Hotels
Told I needed a reservation for one when down at the restaurant but I could order room service from the chef who put on only 2 choices of starter/main/desserts. I don't really get the difference, plenty seats at the restaurant.
Bathroom must have had recent work done as some trash was just dumped in there, used tissues and what looked like old bits of sealant scattered.
Nickolas at the front desk was very helpful however, 10/10 for him.
Comment from Hotel Management
23 May 2024 by Smilla, Hotel Management
Dear GuestFirstly i would like to apologize for that the maintnense wasn't cleaned propperly.Unfortuenetly the restaurant is always closed on sunday evenings and in addition to that we have reserved the rights to close the restaurant if its fully booked. Full capacity can variate according to how much staff we have on that day. However we always do offer roomservice. Our menu is always 2 starters/mains/desserts, so there is no difference between the restaurant and roomservice menu.Im happy to hear that the reception was helpfull for you.Have a nice day.Best regardsSmillaThon Partner Hotels, Sorø
by A verified traveler
Posted 24 Nov 2023
Excellent restaurant and breakfast buffet. Nice room and facilties in general. Only but, lack of professional service in the bar.
Comment from Hotel Management
28 Nov 2023 by Nicklas RJ, Hotel Management
Dear CarlosThank you very much for your kind review.We appreciate that you took the time to provide us good feedback.We strive to make your next visit even better.Thank you, and have a nice day.Nicklas RisborgReceptionThon Partners Hotel Sorø
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
5 Sep 2023 by Nicklas RJ, Hotel Management
Hej PetraMange tak for dit flotte review.Vi sætter stor pris på at du deler din mening om din overnatning.Vi glæder os til at byde velkommen igen i fremtiden.Comwell Sorø Nicklas RisborgComwell Sorø Receptionen
by A verified traveler
Posted 25 Jul 2023
Comment from Hotel Management
15 Aug 2023 by Anja L, Hotel Management
Hej Phi, Mange tak for dit flotte review.Det glæder os at du har haft et godt ophold og vi sætter stor pris på at du tager tid til at dele din mening. Vi glæder os til at kunne byde dig velkommen til hotellet igen.Med venlig hilsenAnja LarsenComwell Sorø Receptionen
by A verified traveler
Lovely hotel near the lake.
Posted 2 Oct 2022 on HotelsVery friendly and professional staff and a lovely breakfast.
Comment from Hotel Management
3 Oct 2022 by Rikke Roth, Hotel Management
Dear YedidiaThank you for you feedback. We are happy to hear you enjoyed your stay with us, and hope you will visit us again another time.best regards, Rikke Roth, Comwell Sorø
by A verified traveler
wants to be more than it is
Posted 4 Aug 2022 on HotelsNo staff on reception when arriving.
Not warned restaurant was very busy when checking in (eventually) and when going down to try and get table was told it was fully booked - after 12 hours on the road the last thing I wanted to hear.
And at breakfast there was no staff available to ask for an egg free hot breakfast - everything was pre-prepared and contained EGG! And the coffee was coloured water. No, just no!
Comment from Hotel Management
10 Aug 2022 by Ditte, Hotel Management
Dear Ian
Thank you for this feedback, regarding your stay with us. I am sorry to read that you were not received properly at check-in and that there was also a lack of staff for breakfast. It is of course not our normal standard. We aprreciate your comments and take these very seriously, in terms of improving ourselves.
Kind regards
Ditte, Comwell Sorø
by A verified traveler
Posted 28 Jun 2022 on Ebookers
Quiet area. Good breakfast.
Curtains in the room didnt block the light.
The floor of the toilet gets all wet after taking shower.
Comment from Hotel Management
6 Jul 2022 by Rikke, Hotel Management
Dear Janaina
We appreciate your feedback, without it we will never get better.
We hope you will visit us again in the furture.
Best regards, Rikke, Comwell Sorø
by A verified traveler
Posted 24 May 2022
by A verified traveler
Posted 16 Dec 2021 on Hotels
Comment from Hotel Management
16 Dec 2021 by Ditte, Hotel Management
Kære Samir
Tusind tak for den flotte bedømmelse.
Vi håber at kunne byde velkommen igen i fremtiden.
,Mvh. Ditte
Comwell Sorø
