Ratings based on 53 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Renton
Posted 14 Aug 2024
by A verified traveler
Posted 11 May 2019
Comment from Hotel Management
14 May 2019 by Ambra Finocchi, Hotel Management
Good Afternoon, thank a lot for your review!
Best Regards
by A verified traveler
Posted 13 Oct 2018 on Hotels
Comment from Hotel Management
1 Nov 2018 by Klaudia Cach , Hotel Management
Thank you very much for your score !
Best regards,
by yeonhee
Posted 5 Oct 2017 on Hotels
I made a reservation with the information that it was 14km away from Saturnia at the time of booking, and the Resort and Saturni were 35km. Also, the mattress of the bed felt a spring in my body and could not sleep easily. When I got out, I could not clean my room.
Comment from Hotel Management
17 Nov 2017
I'm sorry but we didn't put the information that the Saturnia hot springs are 14 km from us, I have checked the information we have online. Regarding the cleaning we have apartments so we don't have the cleaning everyday only every week but you can pay a supplement for an additional cleaning and it has to be communicate. We are sorry that you didn't like our mattress but we don't receive the negative reviews or direct opinion about it from other clients.
Recommended
for Familiesby A verified traveler from New York, NY
Very Nice
Posted 8 Sep 2015
Pros: The rooms are comfortable and offer cooking facilities which make them attractive for long stays.
Cons: It would be helpful if they had a no smoking policy - or if they have one, that it be more stringently enforced.
Location: It is very close to Sorono, Sovanna and Pitigliano. All of which are interesting to wander through.
We were greeted by the proprietress and she was very accommodating. The first room she offered us smelled of smoke and she arranged for an alternate. The facility is very clean and offers quite a nice range of activities - table games, two different pools a park for children and an entrance gate that gives the feeling of safety.
The hotel is very close to Sorano which we found thoroughly delightful.
Recommended
for Everyoneby roxanne from maryland
Nice location to visit Tuscany.
Posted 1 Oct 2013
Pros: Very clean and close to the Tuscan towns.
Cons: Fresh fruit for breakfast. Paper towels for the kitchen.
The hotel location was very good to visit Tuscany and 1.5 hours from the coast. The staff was friendly and always available. Breakfast was minimal but coffee was good. Find a grocery store before you arrive. No place to buy food at the hotel.
by A verified traveler
Posted 28 Oct 2011 on Hotels
We stayed at the hotel for one night only, on our way from Pitigliano to Siena. We got a real nice apartment. The staff (one person only...) was very helpful, although he did not speak any English. Breakfast was really OK, although we were the only guests in the taverna. A nearby mini market provdided our supplies for supper.
Recommended
for Couplesby A verified traveler from ashland oregon
Very nice spot.....
Posted 6 Apr 2011Great locations and amenety.
by A verified traveler
Posted 16 Oct 2023
Le personnel était bien gentil. Par contre, l’état des lieux laisse à désirer. Si vous voulez des défis de troubleshooting. Le disjoncteur principal n’a pas arrêté de sauté tout au long du séjour. Le lave vaisselle n’était finalement pas branché. J’ai eu du plaisir à trouver de quelle façon le faire fonctionner. Des insectes se trouvaient dans l’appartement. Il n’y avait pas d’allumettes pour allumer le poêle au gaz. J’ai eu aucun plaisir.
by A verified traveler
Posted 10 Oct 2023 on Hotels