Ratings based on 453 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
I would come back..
Posted 20 Sep 2024 on HotelsPretty nice stay, clean, quiet, spacious, we’ll situated.
by A verified traveler
Posted 20 Sep 2024 on Hotels
by A verified traveler
Lovely Hotel with Spa
Posted 19 Sep 2024 on HotelsThe room was ok the bed was very comfortable. The only thing is it was all a bit dated but that seems to be a theme in France and Italy. The spa is ace and the masseuse was extremely good. All the staff were superb and the bargirl was excellent.
by A verified traveler
Posted 3 Sep 2024
The setting was amazing with beautiful lake Jenni’s the hotel.
BUT…1: our room was very dirty and not cleaned from previous occupant. It was changed quickly but rather a shock.
2: 2nd room was OK but when I asked for an extra pillow the one they gave us was dirty and had footprints on it. Also kettle and ceiling fan did not work.
The hallway carpets were badly stained in places.
Overall it was disappointing because the write up by previous users was good.
Good point: Parking was convenient just opposite hotel- although there was a cost.
The reception staff were mortified by our series of issues- and it wasn’t their fault I guess.
Bar/restaurant staff were great.
We were given two complimentary drinks because of all the mishaps.
We might hesitate to return,
by A verified traveler
Posted 2 Sep 2024 on Hotels
by A verified traveler
Dreadful stay
Posted 31 Aug 2024 on HotelsThe worst two nights in a hotel in my entire life. Hot small room fan did not work on day one. Reception told us to wait til morning for a fix. Second day fan still ineffective to cool the room. Opening the window just meant smoke from people on the terrace below wafted in. Hotel were not interested in fixing the problem. Also no shower gel in the room as the hotel had “run out”. We spent as little time in the hotel as a result. I won’t return here.
by A verified traveler
Posted 29 Aug 2024 on Hotels
Great location, friendly staff, lovely hotel, family room just a bit too small and no parking available on arrival (nothing on Hotels.com about booking it in advance). Would come again but price would have to be right where the room was so cramped for a family of 4 :)
by A verified traveler
Posted 27 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Great hotel, hot room
Posted 24 Aug 2024 on HotelsWe love hotel du parc and visit every year for a short stay. However our room this year had no air con, or even a fan. It was tremendously hot and made sleeping difficult.
