Ratings based on 7 Verified Reviews
4.0 Room cleanliness
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
by A verified traveler
Posted 18 Mar 2024
The property is nice we liked. But there are not places were you can go and eat
Comment from Hotel Management
27 Mar 2024 by Juan, Hotel Management
Thank you for sharing your thoughts, we are located in a very private area away from the popular areas for relaxing and an amazing safe environment. We hope you visit us in the future to relax and enjoy your family.
by A verified traveler
Posted 22 Jan 2024
All good
Comment from Hotel Management
30 Jan 2024 by Ramon, Hotel Management
Thank you for sharing and hope to see you soon
by A verified traveler
Posted 10 Jul 2023
The property condition was poor, broken plumbing, old pot and pans, broken air condition and old linens.
Comment from Hotel Management
14 Jul 2023 by JAG, Hotel Management
Thank you for your constructive information. Unfortunately, there are situations out of our control, water services from the provider, and we went out of our way to provide emergency water services, however, some minor interruptions can not be avoided.
by A verified traveler
Posted 12 May 2022
Was okay
Comment from Hotel Management
12 May 2022 by Los Chatos, Hotel Management
Muy buenos dias, espero que este mensaje le encuentre muy bien. Me gustaria saver en que pudieramos hacer las cosas mejor, pues yo pense que habian tenido una buena estadia, que podemos hacer mejor y le agradesco por tomarse el tiempo y dejarnos saver.
Gracias, atentamente Rancho Los Chatos.
by A verified traveler
Posted 22 Apr 2022
The area is really pretty is a private beach and good air conditioned the only thing is they don’t have internet
Comment from Hotel Management
5 May 2022 by Juan Garcia, Hotel Management
Thank you for your feedback, We will continue to work on the internet at this time there is no physical wiring available for us to obtain this unlimited service at this time. We hope for this service to becomes available in the future. Regards,
by A verified traveler from Woodbridge
Posted 15 Nov 2021
Great people and good service.
Comment from Hotel Management
15 Nov 2021 by Juan, Hotel Management
Thank you for taking the time and rating your experience. We look forward to sharing more memories in the future.
Thank you again.
