Ratings based on 311 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Charming historic hotel, comfortable bed, very clean, complete with all necessary amenities. The cable TV did not work in my room, and I didn't report it because I didn't want to spend the time on it as my time in the room was limited. Anyone with physical limitations should consider that, as advertised, there is no elevator, it's 1 long & 2 short flights of stairs to the 2nd floor (more to the 3rd), the stairs (carpeted) are fairly steep with a banister on only one side, and the claw-foot tub is fairly deep. But it's a lovely, quiet place to stay in an excellent area.
by A verified traveler
Posted 23 Oct 2024
Quaint hotel on the beautiful square in Sonoma.
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Thank you for the great rating. We hope to host you again.
by A verified traveler from Astoria
Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
So glad you enjoyed your stay.
by A verified traveler
Posted 12 Sep 2024
Can’t believe I forgot your name, front desk gal, but thank you so much for helping me with so many things this phone included. I really enjoyed my stay and particularly being able to walk out my door and walk to so many things. my bed was so comfy and I had the best sleep I appreciate you getting me the downstairs room I also wanted to compliment you on your bathroom toiletries. some of the nicest I’ve experienced. I will be sure to stay here again
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Thank you for the kind words about the staff and the hotel. We hope yo welcome you back soon.
by A verified traveler
Posted 9 Sep 2024
A very nice, rustic old west hotel - spacious rooms, old fashioned tub and shower, decor was westernish. Area itself is great, safe at night, convenient shopping and dining. Only negative was that there was insufficient staff to have coverage so we were left with key to lock hotel when we came and went - lock was tricky to operate. if they can address their staffing issues this is a great place to stay, i just don't like being responsible for locking up their business - this is not a camping cabin in the woods, its a hotel and there are other guests, etc.
by A verified traveler from Danville
Posted 18 Aug 2024
Perfect location for visitors !!
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Thank you for the great rating. We do have a perfect location on the downtown plaza.
by A verified traveler
Posted 16 Aug 2024
There is no service available at the hotel...
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Hello Kenneth,If by service, you mean daily maid service, with the rise in Covid-19 rates, we do not go into guests rooms unless asked. We did check each day to see if you needed anything for your room, towels, amenities, etc.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you for rating us. We hope you can visit again.
by A verified traveler
Posted 15 Jul 2024
Great location! Hotel staff was proper.
No elevator, thank goodness we got a room on the second floor. Parking was a big challenge.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you for the comments reflecting your rating. As we are conveniently located downtown, parking can sometimes be difficult, esecially on weekend. Our confirmation to guests do detail the parking situation and that we do not have an elevator.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thanks for taking the time to rate us. It would be great to know how we can turn the 3 into a 5.
