Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Loved this hotel. Super big rooms. Very spacious and nice.
by A verified traveler
Posted 27 Jul 2024
It’s a few minutes drive from the airport. There are restaurants and convenient stores right outside the hotel. The hotel room is very roomy, clean, and modern. The mini bar is also free.
by A verified traveler
Posted 26 Jul 2024
I happen to be here during the Typhoon season.
There is no room service for food, during Typhoon we are advised not to go out, so i had to go 7-11 to stock up since the hotel does not have restaurant.
There is no spa available at that time during to renovation.
by A verified traveler
Posted 27 Jun 2024
Service was great and property was very clean and upscale. Would stay again
by A verified traveler
Posted 14 Jun 2024 on Hotels
Hotel advertised its own hot springs, sauna and spa. So really unimpressed that they couldn’t be bothered to open them for guests just because it was low season.
by A verified traveler from Bangkok
Posted 13 Jun 2024
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 26 May 2024
Room is spacious with a huge bed
by A verified traveler
Posted 23 May 2024
We arrived straight from the airport at 2pm and were disappointed that our room was not available, a little inconvenient given 2 tired kids at hand. Understandably, official check-in time is at 4pm but most other hotels would be able to accomodate given there are rooms that get cleaned first. Anyways, I also chose this hotel because its relatively new and its design looked very stylish on the website. But I was very disappointed. Our room already looked worn with severe stains on the beige carpet and mildew stains around shower doors, etc, and the towels were already "off white" and rough. I was told they get a lot of tour groups which perhaps explains then speedy wear and tear.
