Ratings based on 973 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Staff was super helpful.
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 29 Dec 2024
Had a bad experience, not from the hotel itself but from Expedia. I won’t use their services anymore. The front desk personnel helped as best as they could so I can’t knock them. Just book directly with the hotels from now on.
by A verified traveler from Onalaska
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Cleanness and convenient
by A verified traveler from glenwood springs
Posted 28 Dec 2024
by A verified traveler
Posted 27 Dec 2024
The hotel itself was fine enough for passing through & low price. Our car was keyed in the parking lot & no camera footage was available which was unfortunate. Not the hotels fault though. A bit run down, but all seemed clean enough for the night!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Shree', Hotel Management
Thank you for your rating of our hotel.
by A verified traveler
Posted 22 Dec 2024
This was a nice hotel and the bed was comfortable. Our room was clean and as expected.
Comment from Hotel Management
27 Dec 2024 by Shree', Hotel Management
Thank you for your kind feedback! We’re so glad to hear you enjoyed the comfort of the bed and found the room clean and to your liking. It’s always our goal to provide a pleasant and comfortable experience for our guests. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Dec 2024
Terribly massive pot hole around hotel.
Comment from Hotel Management
19 Dec 2024 by Holiday Inn West Medical Center , Hotel Management
Thank you for your feedback and perfect rating! While we're delighted you enjoyed your stay overall, we apologize for the inconvenience caused by the potholes around the hotel. We are actively working with the appropriate teams to address this issue and improve the surrounding area.We appreciate your understanding and hope to welcome you back soon!
