Ratings based on 1 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good stay
Posted 1 Jun 2023 on HotelsIt's far from the city and near to Neermahal has a beautiful surrounding, only issue is a slow management and the condition of the toilet is not good. Food options are not much but service is good.No cupboards and electricity keeps going off.
Comment from Hotel Management
30 Jun 2023 by Team Polo Lake Resort Neermahal, Hotel Management
Dear Siddharth, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you & your entire team enjoyed a comfortable stay along with an amazing location, the quality food, our hospitality and all the services at our Resort. It is our constant endeavor to provide our guests with exceptional services & facilities that we are known for. Thank you for taking time out to review us and writing a wonderful appreciation note on Trip Advisor. We will make sure our staff gets your remarks that would motivate him a lot. We try our best and always work to improve our services so that our guest feels relaxed. We offer warmth and homely comfort with a perfect combination of leisure and luxury along with the most majestic view of the Water Palace right from the rooms of the Hotels. The beauty of the combination of the lake, the flora and fauna and the Palace cannot be more defined than what the resort can offer.