Ratings based on 2 Verified Reviews

3.5 out of 5
5.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Nov 2018 on Hotels
the hotel appears quite upmarket and the room is pleasant though the bed a little hard but no harder than average for Vietnam.The staff are very pleasant. The one complaint is about the included breakfast. It was merely two small slices of toast two pieces of butter a small helping of condensed milk,presumably to put on the toast, and a glass of water. Having sat and looked at it for ten minutes someone came and asked if I would like eggs with the bread so at least breakfast ended up being a bit more substantial and on the second morning the eggs came without having to ask and they were instead of the condensed milk. I think what surprised me most was the glass of water. Not even a tea or coffee. Not what I would have expected from an upmarket hotel.
Comment from Hotel Management
26 Nov 2018 by Windsor, Hotel Management
We are very sory. We will improve the quality of the hotel
4 out of 5
by A verified traveler

Posted 21 Nov 2018
Phòng đẹp, sạch sẽ, nhân viên phục vụ rất tốt, có điều khách sạn hơi xa trung tâm thành phố.
Comment from Hotel Management
23 Nov 2018 by khách sạn Windsor, Hotel Management
Em rất cảm ơn đóng góp của anh ạ! Cảm ơn anh rất nhiều!!