Ratings based on 1,960 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Karleigh,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 3 Dec 2024
by A verified traveler from Alpharetta
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Jason,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Nerizza,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Delia,Thank you so much for awarding us a positive rating for your stay at our Glendale Hotel hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 1 Dec 2024
Very nice place
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Diana,Thank you for your kind words! We're so glad to hear that you had a pleasant experience with us. We hope to welcome you back for another great stay in the future!Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 1 Dec 2024
The building was nice in a very tight place in the city and the parking for the hotel was very efficient
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Connie,Thank you for your feedback! We're glad to hear that you found the building nice and that the parking was efficient, especially given the tight space in the city. We strive to make our guests' stays as convenient and comfortable as possible, and it's great to know that the parking worked well for you. We appreciate you choosing to stay with us and hope to welcome you back on your next visit!Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 30 Nov 2024
The $15 parking charge was ridiculous
The staff were not very helpful
I have not received my $150 ATM deposit 10 days later. I called 3 times, but no one gave me a straight answer, and the last time, they hung up on me.
DO NOT RECOMMEND to anyone.
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Donya,We sincerely apologize for the inconvenience you've experienced regarding the deposit and parking charges. Our team works to ensure all guests are informed of any charges upfront, and we regret that this was not your experience.Regarding the deposit, it was released from our end on the day of your checkout. Unfortunately, the processing time for funds to be available on your bank account can take 2-7 business days, depending on your bank's procedures. We would be happy to send you a receipt showing the release of the deposit. For any further inquiries, we recommend reaching out to your bank directly.We also apologize for any lack of clarity or poor communication you encountered when calling. We will address this with our staff to ensure better service in the future.Thank you for your feedback, and we hope that we can resolve this issue for you as soon as possible.Sincerely,Glendale Hotel Management
by A verified traveler
Posted 30 Nov 2024
It served its purpose, but it smelled in the room right when you walked in. Parking was easy and super close to the places we were going to go.
Comment from Hotel Management
3 Dec 2024 by Glendale Hotel Management, Hotel Management
Dear Luis,Thank you for your feedback. We’re glad to hear that the parking was convenient and that the location worked well for your plans. We apologize for the unpleasant smell in the room and appreciate you bringing it to our attention. Cleanliness and comfort are our top priorities, and we will look into the issue to ensure a better experience for future guests. We hope to have the chance to welcome you back for an improved stay. Thank you for choosing us!Kind Regards,Glendale Hotel Management
