6/10 Okay
Donna
Traveled with family
Jan 4, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At least we had a place to stay during busy holiday season. We changed to this hotel after reading reviews about the first hotel i booked. Upon check in, i was not already assigned a room, when the front desk clerk gave me a key, i went to the room and it was trashed, table upside down, dirty dishes, unmade bed. The staff at this hotel werr rude, never smiled and i was at one point by the evening front desk person, after reporting water in the elevator that finding the issue was not in her job description to find out the issue. We never received room service for being there 14 days. I have never stayed at a hotel where the guest had to change their own linens, take out trash and vaccume. My daughter and i changed our linens, my daughtet to trash to a "trash room" which was smelly and over flowing, the outside doors of our refrigerator was spotted was rust, we found old takr out bags of food under the bed. There was no hair dryer in the room, the duvet cover was very thin, was suitable for summer. When i asked for dishes, we also got a blanket that was tied up in a trash bag. Our bathroom was never cleaned during the entire stay. We had to do laundry, when i asked if they have detergent vending machines. I was told no to do a wal mart order. At night there was someone that sound as if they were moving furniture around in one of the other rooms, all night long, and running up and down the hallway. I dont understand how expidea list such hotels for guest to stay.
Donna
Stayed 14 nights in Dec 2024