Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler from Helena
Posted 25 Nov 2024
It's a nice hotel, especially for the price. I'll stray here again.
by A verified traveler
Posted 17 Nov 2024
It is a good property but the elevators are slow. So I took stairs most of the time I was there.
Comment from Hotel Management
17 Nov 2024 by Management , Hotel Management
Thank you for your review
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Management , Hotel Management
Thank you for your review
by A verified traveler
Posted 11 Nov 2024
I loved the wide hallway, lounging around there was the best
Comment from Hotel Management
12 Nov 2024 by Management, Hotel Management
Hi Michelle,We're absolutely delighted to know that you enjoyed the wide hallways and lounging area during your stay. We hope to see you again very soon!Best Regards,
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Management, Hotel Management
Hi Karen,We appreciate that you took the time to share your review of the Doubletree in Somerset with us. We hope to have you with us again soon! Best Regards,
by A verified traveler from Vaughan
Posted 1 Nov 2024
Nice people at check in, nice gym, good beds
Comment from Hotel Management
4 Nov 2024 by Management, Hotel Management
Hi Larisa,We're absolutely delighted to know that you enjoyed your stay with us. We'll be sure to pass along your kind words to our team. Please join us again soon,
by A verified traveler
Posted 23 Oct 2024
The room was awful. The bathroom shower handle was broken and fell off in my hand as I tried to turn on the water. The room had a disgusting smell. The room was noisy, the cooling system was so loud if made sleeping difficult.
Comment from Hotel Management
24 Oct 2024 by Doubletree, Hotel Management
Hello Jill! I'm sorry this happened to you. We appreciate your feedback; we will talk to our staff. We hope to make it up to you in the future.
by A verified traveler from Riverdale
Posted 23 Oct 2024
Stayed for a convention at the hotel. Staff was pleasant. Property needs renovation. Carpeting in room was dirty. Cob webs on lighting. Moldy smell emitted from AC unit. Stay elsewhere.
Comment from Hotel Management
24 Oct 2024 by Doubletree, Hotel Management
Hi Jayne! We sincerely appreciate your feedback, and we are working towards a renovation on the whole property with work starting next year. We look forward to seeing you soon!
by A verified traveler from LAWRENCEVILLE
Posted 21 Oct 2024
Good
Comment from Hotel Management
22 Oct 2024 by Management , Hotel Management
Thank you for your review
