Ratings based on 355 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 26 Sep 2024
Overall the rooms themselves are quite nice, I was upgraded to a residence suite that was nice. I did have a look at the luxury room and it seemed a but muggy and dirty, but the room I was in was really great!
The main problem with this hotel is actually the design. It's in a sort of U shape so if you have an inner room, you open the window curtains and you're basically looking into other people's rooms, so there is pretty limited privacy. Also, the pool is sort of in the middle of the U so it doesn't get much sun, and there also aren't any sunloungers, it's all sitting tables, so not a great hotel if you're wanting to get some sun.
Also, I requested to change to an outer facing room and every day I was there they said to come back the next day. It was pretty annoying, if they had just said from the beginning that I couldn't move, I could have unpacked and settled in but they kept saying I could xhange the next day.
Overall it's quite a nice hotel though. I got it for £60/night and I've seen the rates vary a lot--I wouldn't pay more than what I paid.
Comment from Hotel Management
26 Sep 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are pleased to hear that you enjoyed your stay in the upgraded residence suite. However, we regret the inconvenience caused by the layout of the hotel and the challenges with room privacy and the pool area.We sincerely apologize for the confusion regarding your request to change rooms. Your feedback is important, and we will work with our team to ensure clearer communication in such instances.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 18 Aug 2024
It was not worth the price. The rooms are outdated, our first room had a wall that came off. The breakfast buffet was mediocre. Overall, you can get much better hotels for the price this one charges.
Comment from Hotel Management
20 Aug 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are sorry to hear that your experience with us did not meet your expectations. We regret that the room condition and breakfast buffet were not up to the standard you expected. Your comments regarding the room condition and breakfast quality will be shared with the respective teams for immediate attention and improvement.Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are pleased to hear that you had a good stay with us. Your feedback is valuable and encourages us to keep delivering quality service.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards, Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Area General Manager, Hotel Management
Dear Guest, Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. We take guest feedback seriously and are committed to continually improving our services and facilities. We would greatly appreciate it if you could provide us with more details about your visit and the specific issues you encountered so that we can address them and work towards making necessary improvements.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
2 Jul 2024 by Area General Manager, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 12 Jun 2024
Not worth
Comment from Hotel Management
13 Jun 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest, Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.We are sorry to hear that your experience did not meet your expectations. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. We strive to provide exceptional service and facilities, and we are disappointed to learn that we fell short during your stay. Your comments are invaluable to us as they help us identify areas for improvement.Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 23 May 2024 on Wotif
The rooms were amazing in size and comfort.
Comment from Hotel Management
28 May 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are thrilled to hear that you found our rooms to be amazing in size and comfort. Ensuring a pleasant and spacious stay for our guests is one of our top priorities.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by Ajit Singh Garcha, Hotel Management
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are thrilled to hear that our team provided you with exceptional service and assisted you through your booking process. It is always our goal to ensure a fantastic stay for our guests, and your feedback affirms our commitment to hospitality.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager
