Ratings based on 968 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clovis
Posted 12 Jan 2025
Great location. Love the fact that they still have a real key for the rooms
Comment from Hotel Management
12 Jan 2025 by MSolvang, Hotel Management
Hi Kellie,Thank you for the feedback. Glad you loved your stay!
by A verified traveler
Posted 9 Jan 2025
Easy checkin , nothing more outstanding
Comment from Hotel Management
12 Jan 2025 by MSolvang, Hotel Management
Hi Alla,Thank you for the feedback. Please come back in April when we will be more than outstanding!
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
8 Jan 2025 by MSolvang, Hotel Management
Hi Niyousha,Thank you for the feedback. As per our conversation, we are sorry you did not feel the accommodations were as expected.
by A verified traveler
Posted 7 Jan 2025
Stayed two nights and I never saw any staff members they did not do housekeeping in my room nobody greeted us and the condition of the building was poor, light bulbs not working, the bathroom door couldn’t close properly and couldn’t be locked, bathtub peeling off, and dust all over the room. I would not stay there again and would not recommend this property to anyone
Comment from Hotel Management
7 Jan 2025 by MSolvang, Hotel Management
Hi Juan,We are sorry to hear you had an unpleasant experience with your stay. You checked in after hours, so there would not be anyone to greet you late night. We did have staff available to assist you during the day, and we do request that you put the service sign on your door if you need service. We apologize for any inconvenience you may have experienced. Thank you for your feedback.
by A verified traveler
Posted 6 Jan 2025
Happy with our stay.
Comment from Hotel Management
6 Jan 2025 by MSolvang, Hotel Management
Hi Letisha,Thank you for taking the time to let us know you enjoyed your stay! Please come back in April after our renovations are complete!
by A verified traveler
Posted 5 Jan 2025
Property was ok older building and beds not super comfortable. Blow dryer was cracked and shower was not super clean. Parking lot was tight for our small vehicle
Comment from Hotel Management
5 Jan 2025 by MSolvang, Hotel Management
Hi Eric,Thank you for the feedback, it is appreciated. Please visit us again when we will be fully renovated in April, including amazing memory foam beds!
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
5 Jan 2025 by MSolvang, Hotel Management
Hi, thank you for the positive feedback, it is always appreciated!
by A verified traveler
Posted 5 Jan 2025
We really enjoyed the outside gardens with water fountains.
Comment from Hotel Management
5 Jan 2025 by MSolvang, Hotel Management
Hi Carolan,Thank you for staying with us. Glad you enjoyed our hotel!
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
5 Jan 2025 by MSolvang, Hotel Management
Hi Victor,We would love to know more about why you were unhappy with your stay. Please contact us directly if you'd like to share more information.
by A verified traveler
Posted 4 Jan 2025
Not worth the price they charge on special occasions
Comment from Hotel Management
5 Jan 2025 by MSolvang, Hotel Management
Hello,We are sorry you were unhappy with your stay. Thank you for the feedback.
