Ratings based on 78 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Solo ski trip

Posted 22 Feb 2024 on Hotels
Very convenient hotel to the ski slopes with ski lockers and free shuttle to the lifts. The breakfast was very tasty with many choices. The staff was very friendly and courteous.
5 out of 5
by A verified traveler

Posted 14 Apr 2023
Great place and near from the Soldeu Gondola. Free parking on the street available and good restaurants nearby. Staff quite friendly with some exceptions in the breakfast area.
5 out of 5
by A verified traveler

Excellent & helpful staff

Posted 14 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Excellent food and service

Posted 27 Feb 2020 on Hotels
Excellent food (breakfast, dinner), everybody is very kind and helpful. Nice spa with gym and sauna. They even prepared breakfast for us on our check out day because we had to leave early.
Comment from Hotel Management
28 Feb 2020 by Brenda Customer Service WuauHotels, Hotel Management
Thank you very much for choosing us for your stay in Andorra! It is an immense joy to have your satisfaction in our service. We also appreciate the time spent leaving your ratings and comments. For us it was a real pleasure to host them, we hope to do it again and soon :) A warm greeting from the whole team
5 out of 5
by A verified traveler

Posted 21 Jan 2020
Comment from Hotel Management
30 Jan 2020 by Brenda Atencion al Cliente WuauHotes, Hotel Management
¡Muchas gracias por elegirnos para su estancia en Andorra! Apreciamos también el tiempo invertido en dejar asentado sus valoraciones ¡Esperamos poder volver a alojarlo/a en alguna otra ocasión! Un cordial saludo
4 out of 5
Recommended
for Everyone
by A verified traveler from york uk

Hotel close to slopes

Posted 26 Jan 2018 on Ebookers
Great hotel, nice breakfast and evening meals. Shuttle bus regular and reliable to slopes Lovely view down mountain from recieption WiFi very poor for those Netflix junkies
5 out of 5
by A verified traveler

High Standard Hotel, Clean and Comfortable

Posted 6 Feb 2017 on Hotels
This is my second stay at this hotel and it's very clean, comfortable and relaxing. Everything is of a very good standard. The staff are always happy to help. The spa is also very nice and very welcome at the end of a days skiing. A couple of things would make it better. 1) A Hot Coffee or Tea. The coffee machine at breakfast only produces drinks that are not that hot. So if you add milk the temperature becomes luke warm. So take your own kettle for your room as they don't provide this. 2) The food could be a bit better but you can go into Soldeu for a wider choice. It's about a 10-15m walk into Soldeu so may not be close enough for some people.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

First ski holiday

Posted 13 Jan 2017
Although the hotel is a 800 yard walk up into the resort it was more than worth it on the odd occasion we had to. The hotel is excellent value with staff who can't do enough to help you enjoy your stay. A courtesy bus runs you back and too too the gondola during the day and there's a lovely spa in the hotel to relax those aching joints following a day on the slopes. Breakfast is fine as is the hotel bar. The whole hotel is immaculate in its cleanliness and I heard no noise during my six night stay. I will definitely stay there again
4 out of 5
by Andrew from Cambridge

Small friendly boutique style hotel

Posted 2 Apr 2016 on Hotels
boutique Boutique style hotel was cleaned modern & all staff friendly and helpful. The buffet Breakfast is catering for both cold continental & cooked English. The buffet evening meal was good value with quite a good choice of different dishes. Hotel spa was just perfect for relaxing & recovering after a hard days skiing, really recommended. Hotel is located on the outskirts of Soldeu, approx 10 to 15 mins walk to restaraunts & bars. Pre bookable free mini bus runs very 10 mins from the hotel to the Soldeu ski lift station, is very efficiently run.