Ratings based on 175 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
Front end staff was great
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Todo perfecto! Para repetir mil veces!
Posted 1 Aug 2024 on HotelsPersonal amable, habitación enorme, con todas las comodidades, limpieza perfecta, todo estaba impoluto, vistas a la montaña. Cocina impresionante, cenamos en el hotel y todo estaba riquísimo. Desayuno abundante, muy variado y completo, con muchas opciones de dulce y salado. Experiencia increíble, volveremos seguro!
Comment from Hotel Management
6 Aug 2024 by Director, Hotel Management
Estimada Andrea,Nos encanta que su estancia haya sido muy buena y que valore aspectos como nuestro restaurante, el confort y lo más importante, su experiencia con nosotros.Trabajamos para su satisfacción y nos alegra haberlo logrado.Estaremos encantados de volver a hospedarle en futuras ocasiones!Saludos cordiales,Director
by A verified traveler from Cobham
Posted 1 Jul 2024
Hotel was very friendly and also were flexible in putting on an early breakfast one morning at 5.30am that was excellent
Comment from Hotel Management
6 Aug 2024 by Director, Hotel Management
Dear Andrew,Many thanks for taking the time to comment on our property. I was very pleased to read you were satisfied with the level of our service. This is great to hear and I will pass on the compliments to our team. Look forward to welcoming you back to the Himalaia Soldeu.Best regards,The director
by A verified traveler
Posted 8 Apr 2024 on Hotels
by A verified traveler
Posted 17 Mar 2024 on Hotels
by A verified traveler
Posted 16 Mar 2024
The hotel feels old and very tired. In our room the sink was blocked and one of the reading lights didn’t work and was hanging from its fixing! But the most disappointing thing was the food (and drinks) at breakfast. It was awful.
The staff were helpful and friendly though.
Amazingly the room rates were similar to the Piolets and Nourdy hotels!!
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
ApreciadoMuchas gracias por su puntuacion! Nos alegramos mucho de saber que su estancia fue agradable. Esperamos volver a verles pronto de nuevo. Cordialmente,Toni VillaltaDirector
by A verified traveler
Ski holiday
Posted 17 Feb 2024 on HotelsGood hotel with very friendly staff
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Dear PatriciaThank you for taking the time to tell us about your experience at Himalaia Soldeu. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Toni Villaltadirector
by A verified traveler from LONDON
Posted 16 Feb 2024
The hotel is well situated, the staff are friendly, and the rooms were clean. The food was OK, and the common areas seemed fine although as it was half term all these areas were taken over by kids and families running around - so avoid half term time if you're bothered by this.
The hotel is dated in appearance, and our room was very dark to the point where we had to use iPhone torches to see inside wardrobe to find/remove things.
Our room didn't have any overhead lights except near the entrance door, and as it (like all of Soldeu) was painted in various shades of dark brown it really was a problem.
For this reason alone, we won't sta\yt at this hotel again.
Our friends were staying opposite in the very similar Hotel Piolets which we visited (it has a nice terrace bar outside, the common areas are a bit more modern, dining room has multiple buffet areas, unlike the Himalai single feeding station :) The room at our friend's hotel was also much brighter, with overhead lights.
So I'm giving it a good score overall, and I suppose some rooms may actually have overhead lights - but just for this reason alone, we'd not revisit it.
Comment from Hotel Management
21 Feb 2024 by Hotel Himalaia Soldeu, Hotel Management
Dear Jeremy,I would like, first of all, to thank you for choosing our establishment for your recent stay as well as for your kindness in rating us on social networks.I regret that we did not have a completely positive and pleasant experience in our Hotel and that we were not able to fully satisfy or live up to your expectations during your stay.Once again, I reiterate my gratitude for your trust in Himalaia Soldeu, where we hope to welcome you soon to show you our interest in improving and satisfying the stay of our Guests and Clients.With my warmest regards,Toni Villaltadirector
