Ratings based on 34 Verified Reviews

2.7 out of 5
78% of guests recommend
2.8 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Basic, cheap and reasonable.

Posted 1 Aug 2024 on Hotels
Second time I have stayed here. Different room both times. Its simple, very basic, but has everything you need. Remember this place is super cheap for a capital city and that's what you get, cheap reasonable accommodation. Yes the bathroom is separate but private nevertheless. Please don't expect ANY glamour. Yes it could do with a huge makeover.
4 out of 5
by A verified traveler

Genuine review

Posted 28 Mar 2024 on Hotels
OK, let's get things straight. This is a super cheap hotel in an excellent location in a capital city. SO, do not expect anything less than adequate having paid pennies for it. It says excellent as it says on the tin and the bad reviews are correct but out of context. I paid £24 in a capital city......bedroom was adequate and private bathroom (although seperate) was adequate. I stayed in room 6 and I would not feel safe leaving any valuable things in that room due to the door being shabby but still lockable. It has everything you need, towels, mirror, bed, shower sink, wardrobe. Yes, it could be cleaner, yes one of the towels was dirty and yes the general quality of everything is low......BUT it was £24 quid for 1 night for 3 beds and hot shower and easy check-in etc.......dont expect the Ritz and expect adequate. Anything more is a bonus. Genuine review.
2 out of 5
by A verified traveler

Posted 4 Feb 2024
Nothing positive about this hotel. Only the location is good.
1 out of 5
by A verified traveler

Near center

Posted 18 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 1 Oct 2023
As we read bad comments from this property and when we arrived, the room is big, WiFi is good, very easy to get metro(just a minute walk), to shopping street or going to attractions places. The negative points are that the property doesn't mention on the property information or on the confirmation that the property will e-mail the instruction how to get in and get the room key. We stood long time in front the hotel to find the way to get in or staff coming.there was no staff waiting at the reception. We were struggling to contact the agent to get the information and finally been told that we must check the e-mail which has been sent a couple hours before check-in time. Neighbour rooms may make noise and we can hear water from everyone showering. And last Expedia confirmed check out time at noon but 11.00am staff showed up and told us to leave.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2022 on Hotels
2 out of 5
by A verified traveler

Old and tired, like me.

Posted 1 Jun 2022 on Hotels
The hotel was old and tired, fairly grubby, the bed was the hardest I’ve ever slept on. Bathroom was the same. I guess it was reasonable value for money for a capital city centre hotel though. The manageress was absolutely drop-dead gorgeous though, which made up for almost everything.
2 out of 5
by A verified traveler

Bad experience

Posted 10 Mar 2022 on Hotels
They overbooked my room and got my personal items out of the room and left them on the hallway until I got back in the afternoon. At night I had people waking into my room because they gave the keys to the other guest since they had overbooked the room.
5 out of 5
by A verified traveler

Posted 23 Oct 2019 on Ebookers
Comment from Hotel Management
24 Oct 2019 by Italian House, Hotel Management
Thank you for your valuable feedback! You’re most welcome to visit again.