Ratings based on 53 Verified Reviews
2.3 Room cleanliness
2.4 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
The door would not lock at the property and wouldn’t even close. It was a nightmare checking in with phone calls having to be made just to get a key to get in. The button we were have to get into the building wouldn’t work
by A verified traveler
Posted 10 Aug 2024 on Hotels
by A verified traveler
Posted 22 Jul 2024 on Hotels
Decor in need of major refurbishment, tired colours. Beds very comfy and linen was clean. No lifts.
by A verified traveler
Posted 14 Jul 2024
by A verified traveler
Posted 24 May 2024
DON'T COME HERE EVER. Avoid this place. They have no hot water. They didn't warning us prior arrival. We came to reception and they say no hot water. Smells dump. All dirty, carpet discussing. All these things and they didn't refund us. We bought via expedia they didn't help us either.
by A verified traveler
Terrible experience
Posted 15 Nov 2023 on HotelsI had to prepare my bed myself. The rooms are very old, the bathroom was smelly and dirty and water was leaking everywhere. No hot water and one could hear everything from neighbors. the only good side is the location, near to everything in the city center
by A verified traveler
Posted 31 Oct 2023
Strange place. No reception. Dirty hallways carpet. Full of stains. No stuff. But rooms are clean.
by A verified traveler
Posted 7 Oct 2023
The hotel is in a nice area in the downtown of Sofia. However, the bathroom shower area was a bit filthy, the door of the bathroom didn't close properly, and the floor of the room was not properly clean.
by A verified traveler
Posted 1 Oct 2023
I spent a good deal of time wondering what the big red stain on the curtains could be, and finally decided that even the good answers were pretty bad, and left. Was able to find a hotel in a nicer area for just $5 more, and it was very much worth the upgrade. This hotel was really creepy. Check-in was with the Chinese restaurant next-door. Room was small and located down a ramshackle hallway. Weird sounds at night. Location is pretty good, but I would not recommend to anyone.
by A verified traveler
Posted 5 Sep 2023 on Hotels
