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Holiday Village Diplomat - Gloria Palace

3.0 star property
Family-friendly hotel with a fitness center and outdoor tennis courts

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Photo gallery for Holiday Village Diplomat - Gloria Palace

Seasonal outdoor pool, open 9 AM to 5:30 PM, sun loungers
Reception
Breakfast served
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Villa

Minibar, in-room safe, desk, blackout drapes

Villa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Private bathroom
Bidet
  • 5 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
sq. Gorna Banya, Boulevard. Nikola Petkov 143, Sofia, 1614

What's nearby

  • Boyana Church - 6 min drive - 4.0 km
  • Vitosha Blvd - 8 min drive - 6.3 km
  • National Palace of Culture - 9 min drive - 7.0 km
  • Alexander Nevski Cathedral - 12 min drive - 9.2 km
  • Mount Vitosha - 14 min drive - 9.2 km

Getting around

  • Moesia/New Bulgarian University Metro Station - 3 min drive
  • Sofia Sever Station - 24 min drive
  • Sofia Airport (SOF) - 31 min drive

Restaurants

  • ‪Zenobia - ‬16 min walk
  • ‪Momo's Kitchen - ‬20 min walk
  • ‪Ginger Pizzeria & Dolceria - ‬15 min walk
  • ‪The School - ‬10 min walk
  • ‪Cafemag - ‬16 min walk

About this property

Holiday Village Diplomat - Gloria Palace

Family-friendly hotel located in Gorna Banya
Consider a stay at Holiday Village Diplomat - Gloria Palace and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast. Enjoy the gym, as well as activities like racquetball/squash. In-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), 4 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and wedding services
Room features
All guestrooms at Holiday Village Diplomat - Gloria Palace have comforts such as air conditioning and separate sitting areas, as well as amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Separate sitting areas, cable channels, and heating

Languages

Bulgarian, English

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night
  • Pool fee: EUR 10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 per person
  • Facilities fee: EUR 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 5:30 PM

Property is also known as

Holiday Village Diplomat Gloria Palace
Holiday Village Diplomat Gloria Palace Hotel
Holiday Village Diplomat Gloria Palace Hotel Sofia
Holiday Village Diplomat Gloria Palace Sofia
Village Diplomat Gloria
Village Diplomat Gloria Sofia
Holiday Village Diplomat - Gloria Palace Hotel
Holiday Village Diplomat - Gloria Palace Sofia
Holiday Village Diplomat - Gloria Palace Hotel Sofia

Frequently asked questions

Does Holiday Village Diplomat - Gloria Palace have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–5:30 PM.

Is Holiday Village Diplomat - Gloria Palace pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Holiday Village Diplomat - Gloria Palace?

Self parking is free at this property.

What time is check-in at Holiday Village Diplomat - Gloria Palace?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Holiday Village Diplomat - Gloria Palace?

Check-out is at 11:30 AM.

Does Holiday Village Diplomat - Gloria Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Holiday Village Diplomat - Gloria Palace located?

This family-friendly Sofia hotel is located in the suburbs, within 3 mi (5 km) of National Museum of History, Boyana Church and Vitosha Nature Park. 1300th Anniversary Monument and Monument to the Unknown Warrior are also within 6 mi (10 km). Moesia/New Bulgarian University Metro Station is 21 minutes by foot and Ovcha kupel II Metro Station is 24 minutes.

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Holiday Village Diplomat - Gloria Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Stayed 1 night in Oct 2022

10/10

Stayed 1 night in May 2022

6/10

We stopped by in this hotel for one night (coming late evening and starting early morning next day). First impression from the building and appartment is a bit strange but at the end we have realized that everything was without any problem and according to our needs - guarded parking, kitchen with accessories, acceptable furniture etc. There is also a restaurant in the proximity.
Stayed 1 night in Sep 2021

6/10

L’eau du robinet était brune ... une bouilloire électrique, deux tasses même pas de petites cuillères... les poussières bien incrustées un peu partout ... nous étions sans doute les premiers clients de la saison pour cette chambre ... je suis sure qu’en pleine saison cela doit être différent, du moins je l’espere. Chaque appartement a une petite pelouse, la notre avait des herbes hautes d'au moins 50 cm. A voir en pleine saison ....
Stayed 1 night in May 2019

10/10

Dommage qu’ils ne servent pas de petits déjeuners...
Stayed 1 night in Apr 2019

8/10

Emplacement parfait car proche ESFAM 15 minutes à pied Rapport qualité prix ok. Avoir un micro onde pour se faire un petit déjeuner chaud serait génial car rien tôt le matin dans le voisinage. Confort parfait.
Stayed 5 nights in Jan 2019

10/10

I stayed with an 8 year old and we had a great time, though we were not there for long. We sadly arrived too late to use the pool, which did look good, but we did have dinner by the pool. My son enjoyed playing in the mini children play park. The room was an apartment. It had two floors, so very much like being in your own home. Two, yes TWO bathrooms, both with a shower. The lounge area was huge with cable TV. The Wifi was free and fast. The staff were extremely helpful and friendly. In the morning before we left for our flight home, we were able to book one of the tennis courts with rackets and balls.. Be aware that to use the pool, there is a charge as was the use of the tennis court.
Stayed 1 night in Jul 2018

6/10

Bonjour, lieu correct mais aucun service proposée il s'agit plutôt d'une location d'appartement et non vraiment un hôtel. La piscine est indisponible dommage pour les enfants.
Stayed 4 nights in May 2018

10/10

Stayed 1 night in Sep 2017

4/10

Hotellet var inte riktigt hotel, du hade ett tomt radhus att bo i med sängar på andra våning och utan kök. AC fungerar väl,uteplats var väcker med inget annat . Rumservis har inte skett. Vi ska be dem för att få rena handduk . Petsonalen mycket bes men ingen ordning. Frukost var en överlastning för dem . Vi ska vänta 35 minuter för att frukost kommer .
Stayed 4 nights in Jul 2017

4/10

6 Euro or 10 Lev per person to use pool. Breakfast starts late @ 0900 to 1100 good luck with feeding kids or family and catching your early morning Flights. pool is very small and however a lot of Tennis with quality courts. Excellent and trueful Staff.
Stayed 1 night in Jul 2017

8/10

8/10

-- Lodging is in a gated/secluded area with tree canopies, a few minutes outside of city center, & is old, small and cozy with stairway only, tennis court & an outdoor courtyard-restaurant that held a wedding party the next morning. -- Although we received Confirmation email & were charged the $36 with Hotels.com, the lodging didn't receive their transaction. As we were leaving for a group meet, receptionit said: I need to pay and that the website maybe took my banking info to book placement. Rather than have the cab waiting while we sort it, I paid then, later in the day, called Hotels.com about my bank being charged both $36 from them & $43 by the lodging. -- Basically, can't say I can rate the convenience of booking with Hotels.com since booking on it was ineffective. -- May be best to book directly with these lodgings so one doesn't risk the inconvenience of not knowing what you'll actually be charged, rather than what's promised on this. -- It's the simple inconvenience that the above would avoid an international pay-call to customer service, too, since I wanted to report it timely... in case Hotels' Customer Service couldn't sort it, then I could try directly since the same Receptionist might still be there. Hotels' C.S. staff called the lodging & got back to me saying, they got approval from the lodging to refund their $36. End.

8/10

2/10

Stayed here for the last 6 years and have seen it gradually going down hill. This year there were cracked walls, mould, missing tiles and dirty shower. Where there had previously been a mini-bar there was just a hole, what started off as a dining area with table and chairs was now just 3 plastic chairs lined up against a wall. There were broken handles and missing furniture in the bed rooms. There was no pay per view movie channels as advertised. Although, the temperatures were still in the mid 20's the swimming pool was covered over and out of use. On our first evening the stove was not working in the restaurant so there was limited food available and on our second evening at 9 pm we were told it was last orders and we had to leave. On a positive note there was a very pleasant waitress that could speak English and did her best to look after us, although we witnessed on more than one occasion the restaurant manager shouting at her in public. After many years of enjoyment we will not be staying here again.

6/10

The rooms are big and comfortable, but not with good maintenance. there is no WI-FI in the rooms, there is a seating and dining area but there is no refrigirator or dishes. the location is quite far from the center so it is not recommanded if you don't have a car. there are no nearby restuarnts (other than the one un the hotel) or supermarkets. the swiming pool is good and comfort. breakfast is standard, but the service is a bit slow.

8/10

The room was nice, clean and very large. Pleasant place to stay. Breakfast less impressive.

8/10

Rummet (nr 7) var mycket fräscht och kändes lyxigt för ett så lågt pris. Enda minusen är att det var problem med att få varmvatten i duschen och det problemet har varit sedan ganska länge (har bott i samma rum vid ett par olika tillfällen), samt att WiFi inte fungerar i rummen utan bara i receptionsbyggnaden. Hela hotellområdet är mycket fint och det känns som att det borde kosta betydligt mer att bo här. Personalen är trevlig, serviceminded och pratar bra engelska.Tänk bara på att poolen bara är öppen under sommarmånaderna (juni-aug).

8/10

Un séjour très agréable. La villa est spacieuse, un véritable petit appartement. L'hotel est tranquille et vert, propre, le personnel sympathique et serviable.Un rapport qualité-prix !extraordinaire! par rapport à tous les hotels visités dans le secteur....Un taxi de 7 leva pour le centre-ville...Seuls hics, un resto au menu très restreint, on s'en lasse vite ( mais il est facile d'aller manger ailleurs), et un petit-déjeuner ( inclus dieu merci! ) plutôt pauvre et triste ( si vous avez un vehicule, n'hésitez pas à aller faire vos courses pour le garnir...).Mais, somme toute, une excellente adresse à Sofia pour ceux qui recherche calme et confort tout en n'étant pas trop éloigné du centre.

8/10

Piscine bien entretenue, restaurant très correct avec un bon rapport qualité / prix, villa spacieuse et propre même si les finitions sont à revoir. Petit bémol, piscine ouverte à tous et les touristes moins bien traités que les habitants de Sofia (exemple : la personne qui s'occupe de la piscine ne donne pas de matelas pour les résidants de l'hôtel mais en donne aux Bulgares !)

8/10

ottimo rapporto qualità/prezzo.

10/10

Very good hotel. I felt very comfortable in Villa. it gives special feeling of resting. Rooms were very cleen. Personal was very helpful and well prepared. One thing which will have to be improved is breakfast. It is quite poor. I would wish to see more variety of food.

10/10

6/10

people in restaurang do not have enough competence for the job

2/10