Ratings based on 38 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Nice Hotel, Friendly Staff, Nice City
by A verified traveler
Posted 14 Apr 2023
by A verified traveler
Posted 14 Apr 2023 on Hotels
by A verified traveler
Posted 16 Sep 2022 on Hotels
by A verified traveler
Posted 14 Oct 2021
There was not hot water during 1 day.
by A verified traveler
Do not hesitate
Posted 24 Oct 2020 on HotelsI highly recommend. I will definitely be back. Thank you for the confort and all your services!
by A verified traveler
Posted 5 Oct 2020 on Hotels
by A verified traveler
Posted 19 Aug 2020 on Hotels
موقع الفندق جيد قريب من السنتر قريب من محطة الميترو قريب من المول عدة خطوات يوجد كراج للسيارات وهذا مهم ايضاً .. الاستقبال جيد والموظفين لطيفين والمعاملة رائعة
Comment from Hotel Management
13 Sep 2020 by Front Office Team, Hotel Management
Thank you for your review.
by A verified traveler
Overall good experience
Posted 20 Jun 2020 on HotelsGood location in the city center and only 3 minutes walk to Opalchenska metro station offering direct access to and from Sofia airport. Very friendly hotel staff. The room was clean and quiet, the bed was comfortable. The advertised "breakfast buffet" on the Hotels.com website and again on the booking confirmation consists in fact of a total of four items offered to guests : one hot drink (tea or coffee), one 500 ml bottle of water, one sandwich and one apple. Fortunately foodshops in the neighbourhood are available to buy extra breakfast items.
Comment from Hotel Management
22 Jun 2020 by Front Office Team, Hotel Management
Dear Pascal,
thank you your commend. Please, be aware that we take care of our guests and we follow the WHO recommendations about the buffet breakfast and this is the reason we don't provide it anymore - until this situation is over. We are very pleased to hear you have overall nice stay and will be happy to welcome you again.
by A verified traveler
Posted 10 Feb 2020
Comment from Hotel Management
20 Feb 2020 by Diana Stoilova, Hotel Management
Thanks for staying with us. We appreciate your feedback!