Ratings based on 13 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Nice hotel with clean, spacious rooms and a good staff. The hotel is somewhat isolated, but they also had a full restaurant, although there was a large group being catered the night we were there, so there was some competition for service.
There was a very nice pool area, good parking and a good breakfast, so it was an excellent stay.
by A verified traveler
Posted 19 Aug 2023
The property was built well but not maintained up to standard. On the website, it said ALL rooms had air conditioning but our room didn't have one and it was VERY hot. We didn't have a balcony either. Our room had 3 beds with very little distance between them and was very hot in the afternoons. The bath tub had dark mold. The pool had very cold water which didn't feel like mineral. It was largely unusable. The area around the hotel was not very walkable. There were no stores or other amenities around the hotel. There were large park areas which were not maintained and unusable. All things considered this was not 4star value and a lot of things promissed to us turned out not to be true.
by A verified traveler
Great hotel great staff
Posted 21 Dec 2021 on HotelsThe staff could not do enough for us and were helpful and knowledgeable. On the area . The spar and wellness section is fab .
Comment from Hotel Management
20 Jan 2022 by Zdravka Batkova - Manager, Hotel Management
Thank you, you were our guests. It will be a pleasure for us to welcome you again at the Bank Palace Hotel. We wish you health and a successful year.
by A verified traveler
Silence rest
Posted 9 Sep 2019 on HotelsI rested in a hotel for three days. The weather is wonderful. The food is delicious, but the breakfasts are monotonous. The service is very good, the room is comfortable and clean. The hotel has no entertainment. But if you seek silence, then only there. I had a very good rest
by A verified traveler
Towel swans and the restaurant sergeant
Posted 23 Aug 2019 on HotelsA peculiar hotel that benefits from the proximity to a posh nursing home for the elderly and some decent tennis courts. Nice pool. Atrocious breakfast and restaurant (luckily there is a great one near by) and the highlight of the stay were the very 70-ties towel swans left on the bed. Would I come back? Probably!? Would I run back? Nah...
by A verified traveler
Friendly stay
Posted 8 Aug 2019 on HotelsPool area should stay open longer the small city was nice locals are very friendly.
Comment from Hotel Management
15 Aug 2019 by Ava Batkova, Hotel Management
Dear Jonathan,
Thank you for being our guest! We shall be very glad to meet you again soon! :)
by A verified traveler
Posted 21 Jul 2024
Not that great for English speaking guests. But I can imagine that the hotel is a great stay for the locals. Seemed nice and got the feeling that it is a relaxing place.
by A verified traveler
Hyvä perustason hotelli
Posted 25 Jun 2024 on HotelsHotelli oli todella mukava. Siisti uima-allas ja paljon aurinkotuoleja. Hyvä rauhallinen sijainti. Huoneessa oli hyvän kokoinen parveke ja ilmastointi.
Huone oli siisti, mutta päivittäinen siivous oli lähinnä sängyn petaus ja roskisten tyhjennys. Olisin toivonut myös imurointia.
Kylpyhuoneessa oli selkeästi ollut kosteusvaurioita jossain vaiheessa.
Henkilökunta oli ystävällistä, vaikkeivät kovin hyvin englantia puhuneet. Ravintolassa otettiin lapseni allergiat hyvin huomioon.
Ravintolan hinta-laatu-suhde oli erinomainen.
Kuntosali, jonka käyttö kuului huoneen hintaan, oli pieni, mutta sieltä löytyi kaikki tarvittava
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 6 Jun 2022
